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Topic: More 13-Ounce Rule Problems

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Subject: More 13-Ounce Rule Problems
Date Posted: 4/4/2008 8:31 PM ET
Member Since: 8/27/2005
Posts: 4,134
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I've had problems in the past with my post office mistakenly returning things to me-they returned a 9-ounce book with stamps on it saying items over 13 ounces had to be taken to the post office.  Then, they returned an over 13-ounce package with stamps that I HAD taken to the post office and handed to a clerk (who hand post-marked it) with the same sticker saying it had to be taken to the post office!!!

I've started using the APC to buy "stamps" of media mail amounts so I could drop them in the box.  Well, this week they returned two of them.  One had the APC postage stamp on it plus I had added a 34 cent regular stamp because the package was just a smidgeon over 2 pounds and I didn't have an APC stamp for the three pound weight.  That was returned saying packages with stamps had to be taken to the post office.  Then, another package I mailed, with only an APC stamp on it, was returned with the same sticker.  I don't know what to do, how can I get the post office employees to understand the post office rules??  I was several days away from being able to take them in in person, so I wrote on them in red marker saying that these packages had trackable APC postage on them and to please not return them again.  We'll see if they come back a second time.  I'm really frustrated!

Date Posted: 4/4/2008 10:15 PM ET
Member Since: 4/7/2007
Posts: 2,027
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I would try dropping them in a different zip code.

Date Posted: 4/5/2008 8:59 AM ET
Member Since: 2/6/2006
Posts: 1,186
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You may have to take it upon yourself  to educate your local PO as to what the 13 oz. rule says, Diane, since these mistakes keep happening.

Here's the full text of the 13 oz. rule notification again:

 

New 13-Ounce Mail Rule to Take Effect July 30

WASHINGTON, DC — A new Postal Service rule goes into effect next week for packages and envelopes that weigh more than 13 ounces, if they’re being mailed with only stamps as postage at a location other than a Post Office retail service counter.

Starting Monday, July 30, customers can use one of several convenient online postage applications — available 24/7 — or an Automated Postal Center, if they wish to mail items that weigh more than 13 ounces in Postal Service collection boxes or Post Office lobby mail slots; or if they wish to leave the items for pickup by their letter carriers. Online postage applications include the Postal Service’s Click-N-Ship service on usps.com and PC Postage from an authorized USPS vendor.

If a customer is unable to use one of the above methods to prepare and affix postage, items weighing more than 13 ounces must be presented for mailing to an employee at a Post Office retail service counter. Business customers who use postage meters may continue to use meter postage for packages of any weight and mailing method.

Customers will notice new decals on USPS collection boxes, and Post Office lobby and Automated Postal Center mail drop slots. The new red, white and blue decals inform customers that deposit of stamped mail over 13 ounces is prohibited, and any such mail will be returned.

Previously, the prohibition applied to mail over 16 ounces. The change is part of ongoing security measures established by the Postal Service, in cooperation with other government agencies to keep the public, customers, employees and the U.S. Mail safe.

 

Or you can find it by going to USPS.com > About USPS & News > News Releases > July 24, 2007

 

Date Posted: 4/18/2008 12:54 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Bummer, your PO is more anal even than mine...don't get me started.  I would recommend a firm conversation with the local postmaster since this is an ongoing problem.

I actually had a package returned before I knew the regulation.  Stamped and dropped in the slot, it was returned a few days later.  I frequently mail PBS packages with stamps.  If there is any chance they are over 13 oz, I pass them over the PO counter.  If there is a line, they don't make me wait, just catch the clerks eye and pass or set it on the counter...all the local ones seem OK with this. 

I am concerned for one mailed recently.  I got there just a closing, and handed it to the employee locking up.  He walked over and dropped it in the lobby slot (I had just walked past).  If it comes back, I'll grouch at the postmaster.  We appear to have number of new PO employees that don't know all the rules yet.



Last Edited on: 4/18/08 12:55 PM ET - Total times edited: 2