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Topic: 1st class and dc

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Subject: 1st class and dc
Date Posted: 8/7/2013 1:12 AM ET
Member Since: 2/26/2009
Posts: 36,026
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I printed a label using Custom DC.  It printed, as usual, as media.  When I went to post office, it scanned as first class, which is what I wanted anyway since it wasn't media.  However, because it was first class, the clerk said she couldn't use the dc and had to charge me 90 cents in addition to the first class postage for dc.   

Similar thing last week using pbs-ed-c to mail  a book-  printed as media but the weight came up as first class-

so what needs to be done....

Date Posted: 8/7/2013 3:11 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Since the software change in January, I've had this happen a couple times also (on regular FIFO and Mail-to-a-friend).  The label prints as Media Mail but scans in at the PO as First Class (encoded in the Tracking barcode).  The few times it's happened, I've just opted to buy the First Class postage and counter staff marked off the 'Media Mail' notation on the label.  The .20 rate should apply tho, not .90 for the tracking...dunno why she thought that should change.

Unfortunately, with the new USPS software there doesn't seem to be a way for staff to change the rate information encoded in the barcode.  If I really wanted the Media Mail rate (instead of First Class as scanned), then I could see how they might have to relabel it and charge the additional tracking amount.

I notified PBS admin of my experience in this matter, but haven't seen any further information.



Last Edited on: 8/7/13 3:17 PM ET - Total times edited: 1
Date Posted: 8/13/2013 7:26 PM ET
Member Since: 6/26/2007
Posts: 515
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I just had a book I mailed out returned to me with a hand written message This does not meet pkg qualifications.

I prinited and paid for the label vial paperback website.

Printed label reads 3oz First Class PKG  

I also got the tracking via the site for an instant credit.

On the returned item there is now a sticker that reads This item does not Qaulify for USPS traking.

Since they didn't appeart to cancel my postage but just return the book to me, could I just cut off the tracking and mail it with the original label?

 

Date Posted: 8/14/2013 9:53 AM ET
Member Since: 8/25/2009
Posts: 699
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Was it actually a package (parcel) or was it flat like a magazine?

Date Posted: 8/14/2013 4:27 PM ET
Member Since: 6/26/2007
Posts: 515
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It was flat like a magazine.

 

Date Posted: 8/14/2013 7:40 PM ET
Member Since: 8/25/2009
Posts: 699
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There you go, then.  To use Delivery Confirmation (now called USPS tracking) on a First Class mail piece, it must actually be a parcel, can't just pay the FC parcel price.  To be a parcel it has to exceed the dimensions for a letter or flat and/;or be nonmachinable.  To be a parcel it has to be over a quarter inch thick and rigid, or over 3/4 inch thick if it is flexible.

Date Posted: 10/5/2013 5:00 PM ET
Member Since: 8/25/2012
Posts: 16
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I went to the post office today and the DC scanned as first class so I had to do send it that way.  It was frustrating.

Date Posted: 10/8/2013 12:26 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Yes Kristina, that seems to be the only real glitch in the system after the software updates earlier this year.  And apparently there's no longer an option for USPS counter staff to change the barcode information.

I've had a couple PBS labels scan in as First Class but were printed out as Media Mail.  Luckily, so far the price difference has been minimal.