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Topic: 2 copies of a book coming?

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Subject: 2 copies of a book coming?
Date Posted: 8/26/2010 5:24 PM ET
Member Since: 5/14/2009
Posts: 31
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I had a book on my wishlist that finally came up. I accepted it, and they mailed it.  I just noticed yesterday that I'm actually receiving another copy, except I don't remember accepting the second copy and my WL isn't on automatic. Does anyone have any idea how this could have happened? Obviously, I will mark both received and then just post one and hope someone else wants it (right now, no one is wishing for it).  I just want to know if anyone has something like this happen to them? 

Date Posted: 8/26/2010 5:35 PM ET
Member Since: 7/31/2007
Posts: 2,693
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are they both the same ISBN or could you have had multiple ISBN's wishlisted.

Date Posted: 8/26/2010 5:38 PM ET
Member Since: 5/14/2009
Posts: 31
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They are both the same ISBN. 

Date Posted: 8/26/2010 5:45 PM ET
Member Since: 9/25/2008
Posts: 4,013
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Are they both coming from the same person? It might just be a glitch in the system.

Date Posted: 8/26/2010 6:18 PM ET
Member Since: 5/14/2009
Posts: 31
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Nope. One is coming from IN and one is coming from CA. I am completely baffled. 

Date Posted: 8/26/2010 6:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Was the 1st one marked mailed?  If the 2nd person hasn 't printed the label yet, you can still cancel and then it will go to the next person in the WL line.

Date Posted: 8/26/2010 6:28 PM ET
Member Since: 5/14/2009
Posts: 31
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Since I didn't notice until yesterday, one was already mailed and the other one was already printed. There was no option for cancellation. 

Date Posted: 8/26/2010 6:49 PM ET
Member Since: 8/16/2007
Posts: 15,200
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So you have 2 active transactions for the exact same copy of a book? One in your Enroute and one in your Requested by Me tab? I would send in Feedback that really shouldn't be able to happen unless there were very few wishers and you managed to re-wish it by mistake after the first member mailed it. I have re-wished for a book that was in transit before so I know that can happen. Luckily mine had a little bit of a line so I didn't get the second offer until a couple days after the first one arrived.



Last Edited on: 8/26/10 6:50 PM ET - Total times edited: 1
Date Posted: 8/26/2010 7:04 PM ET
Member Since: 5/14/2009
Posts: 31
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Nope they are both en route and there is no one else wishing for the book right.  I'll just post the 2nd one I get and hope that it doesn't sit for too long.  I just thought it was odd that this happened. 

Date Posted: 8/27/2010 11:11 AM ET
Member Since: 11/5/2009
Posts: 1,083
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This is definitely a glitch in their system since PBS will let you know if you are attempting to order a book that you have already ordered once before.  I would contact PBS and let them know what happened and ask then how it happened.

Date Posted: 8/27/2010 11:51 AM ET
Member Since: 5/14/2009
Posts: 31
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Thanks. I will contact them now. 

Date Posted: 8/27/2010 5:13 PM ET
Member Since: 5/14/2009
Posts: 31
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I got a reply from feedback. What happened is that the 2 books were posted within seconds of each other. I logged in, accepted the first offer. I then came back 4 hours later and accepted the 2nd offer; I probably thought that the first acceptance didn't go through. Either way, it has been resolved. Thanks everyone.