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50 Powerful Ideas You Can Use to Keep Your Customers
50 Powerful Ideas You Can Use to Keep Your Customers
Author: Paul R. Timm, Ph.D.
The Bad News: The average business will lose up to 30% of its customers this year -- because of poor customer service! One angry customer can cause 55 others to stop doing business with you. The loss of just one customer can cost your business several hundreds of thousands of dollars over a decade. The Good News: 50 Powerful Ideas You Can ...  more »
ISBN: 51926
Pages: 86
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Publisher: Carrer Press
Book Type: Paperback
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