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Topic: ANSWERED, thanks!

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Subject: ANSWERED, thanks!
Date Posted: 9/3/2011 9:38 PM ET
Member Since: 10/21/2010
Posts: 758
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Last Edited on: 9/4/11 5:06 PM ET - Total times edited: 2
Date Posted: 9/3/2011 9:43 PM ET
Member Since: 6/4/2007
Posts: 2,941
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Aimee, in order to cancel a transaction once it's been marked mailed, you just need to send a message to PBS via the Feedback page explaining the situation. They can cancel the transaction for you, returning the requestor's credit.

 

Date Posted: 9/3/2011 9:47 PM ET
Member Since: 10/21/2010
Posts: 758
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Thanks so much for your help, just sent a message their way!