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Topic: ? about credits and money in PBS account

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Subject: ? about credits and money in PBS account
Date Posted: 10/23/2009 7:40 PM ET
Member Since: 9/19/2006
Posts: 3,407
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I currently have my account on hold due to moving across the country. However, I have quite a few books on auto-request and am down to 2 credits. I currently have $24+ in my PBS account. Is there a way to use some of that to purchase a few credits to give me more of a credit cushion? I won't be able to mail out any books until after Dec. as they are currently in storage. I would appreciate any advice on this. Thanks, Pam

Last Edited on: 10/23/09 7:41 PM ET - Total times edited: 1
Date Posted: 10/23/2009 7:48 PM ET
Member Since: 8/16/2007
Posts: 15,201
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You can't do it directly, but use the Contact Us link under Company in the lower right and ask the Team. If you send in feedback asking them to convert some PBS money to credits they may be able to help you.

Date Posted: 10/24/2009 12:13 PM ET
Member Since: 9/19/2006
Posts: 3,407
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Ok. Thanks for the suggestion Melanie. I will try that. Pam
Date Posted: 10/25/2009 11:34 PM ET
Member Since: 9/19/2006
Posts: 3,407
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WOW! Earlier today I sent a question about converting some of my PBS money into credits to the PBS team. Within a few hours, I had 3 more credits in my account. Talk about fast service. Thanks PBS.

Pam