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Topic: "will not accept"

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Subject: "will not accept"
Date Posted: 3/13/2008 12:31 AM ET
Member Since: 5/3/2006
Posts: 6,436
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I frequently see people use the phrase "I will not accept [XYZ]" in their Requestor Conditions. Or sometimes "I will not give credit for [XYZ]."

Isn't this a form of hyperbole? Or actually describing something against the rules? Because we don't have a choice about giving a credit when we receive a book, do we? We can mark it RWP and say it didn't meet our conditions, but according to the help docs, we still have to ask for our credit back. It's not automatic.  The only way to not give a credit is to lie and claim the book didn't arrive.

Anyway... just bringing this up because it bugs me. I think the phrases really put people off - anyway, they really put *me* off - and that seems particularly unfortunate because they're basically meaningless.

Date Posted: 3/13/2008 12:35 AM ET
Member Since: 7/26/2006
Posts: 526
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Last Edited on: 5/3/11 5:19 PM ET - Total times edited: 1
Date Posted: 3/13/2008 12:43 AM ET
Member Since: 7/7/2007
Posts: 4,815
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I think part of the issue is that PBS uses that somewhat-negative phrasing in their examples.

"For example, you can say "I am not willing to accept books that have been around cats" or "I am not willing to receive books that are currently in a smoking home.""

Cheers,

Catt

Date Posted: 3/13/2008 12:45 AM ET
Member Since: 7/26/2006
Posts: 526
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Last Edited on: 5/3/11 5:19 PM ET - Total times edited: 1
Date Posted: 3/13/2008 12:48 AM ET
Member Since: 5/3/2006
Posts: 6,436
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Ah, I think it's unfortunate that they give that as an example.

Date Posted: 3/13/2008 1:17 AM ET
Member Since: 8/16/2007
Posts: 15,187
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Yup it is their suggested wording. It has always bugged me when I see people get peeved at RCs like that when they are usually word for word what PBS suggests. I think it is so the RC sounds firm; so someone cannot say, well it just said you'd prefer no smoking, not that it had to be that way. Leave a little wiggle room and someone will drive a truck through.

Date Posted: 3/13/2008 1:30 AM ET
Member Since: 11/14/2005
Posts: 6,421
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I've always thought the phrase was harsh. And yet, it's not the requestor's fault, since the are taking it directly from the example PBS has always used. "I will not accept" just always puts me in mind of someone throwing a fit or something. They say you get more with honey than vinegar, and that phrase certainly eliminates any honey that might be in the rest of the statement, to me.

I understand the need to leave no wiggle room, but doesn't this sound just as inflexible but so much nicer:

"Please refuse my request if yours is a smoking home. Thank you."

You are asking a favor, not demanding something. I personally don't have RCs but have often thought many of them should be worded better, but like you say, most of them start off with the phrase straight from the HC.

Date Posted: 3/13/2008 3:49 AM ET
Member Since: 7/7/2007
Posts: 4,815
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<<My disagreement is with PBS then.>>

That's what their feedback option is for -- suggest a gentler but still effective new phrasing they can replace it with, and the world will thank you :-)

Cheers,

Catt

patticom - ,
Date Posted: 3/13/2008 4:08 AM ET
Member Since: 11/3/2007
Posts: 416
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I like the way they worded mine, though it is quite long.  The first paragraph explains about APO addresses and how they recommend DC for instant credit if you don't want to wait for our normal (much longer) shipping time... the 2nd paragraph explains about the need for customs forms, and this is the third, which is actually quite friendly!  :)

I hope you are willing to support me while I am supporting our country and its military. I would really like to have your book! However, if you do not wish to complete a short customs form and mail your book from the post office, please click "My book does not meet these conditions." This will cancel the request, and your book will stay at the front of the FIFO line.

Date Posted: 3/13/2008 8:31 AM ET
Member Since: 9/27/2007
Posts: 115
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 I'm still having problems with this whole "conditions" thing.  I still get the impression that credit  can be withheld  if my books are sent with stamps instead of the postage that you buy from here.  What's to stop someone from giving you credit if say, you got a paper cut while reading a book and got a tiny spot of blood on it?  After all isn't that one of the things that makes a book unpostable...spots???

 

Thank god I went and bought the postage from here so things like this won't happen...So I actually am agreeing with Willa and gerting in a mini rant while I'm at it! LOL!! 

 

Sherry - I love your  suggestion for  making what initially sounds like a rude  demand , and turns it into a very polite  request!  You should have seen the list of demands I got for a book last night...*snort*



Last Edited on: 3/13/08 8:38 AM ET - Total times edited: 1
Date Posted: 3/13/2008 9:25 AM ET
Member Since: 11/13/2005
Posts: 510
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Heh.  "I will not accept" doesn't bother me, it is an unambiguous condition.  What bugs me are the more ambiguous ones like "I would prefer books in like new condition.".   Well, sure you would.  Who wouldn't?  But are you requiring it or not?  I only have the one copy that I just posted...  grrr.  Conditions should be phrased as conditions.

Date Posted: 3/13/2008 9:30 AM ET
Member Since: 11/13/2005
Posts: 510
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What's to stop someone from giving you credit if say, you got a paper cut while reading a book and got a tiny spot of blood on it?

[I assume you mean "not giving you credit].  Nothing.  All they have to do is not mark the book received.  But that is the only was another member has of not giving you credit.   The book doesn't even have to be spots, it could be perfectly good.  However,  their account will be flagged if they have too many books go missing.

Date Posted: 3/13/2008 11:51 AM ET
Member Since: 9/27/2007
Posts: 115
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Sorry Brett - yep I left out that crucial word "not".

 

Uhhhhmmmm - I was actually kidding about the paper cut thing...so do you mean that I CAN'T post a book that I've gotten a papercut from and bled a tiny drop?????  *see Dianne's jaw hit the floor in shock and amazement*  I mean we are talking about previously owned/read books here are we not????   Right?  Please tell me I've misunderstood.

Date Posted: 3/13/2008 12:00 PM ET
Member Since: 2/5/2007
Posts: 30,800
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The guidelines say NO stains.      It doesn't say it's ok with just a little stain.          The guidelines are quite clear. 

Overall Condition:

  • No damage at all from water or other liquid
  • Not soiled
  • No stains (exception for cookbooks--see below)
  • No mold
  • no highlighting, underlining or writing on text pages (exception for textbooks --see below)

Date Posted: 3/13/2008 2:43 PM ET
Member Since: 9/27/2007
Posts: 115
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Well some of the guidelines  are a tad strict when you are talking about previously owned/read books, but that's just one  person's opinion among thousands. *shrug*

If someone takes a microscope to my books I''m sure they can come up with a flaw.

I think I'd better read my books with white gloves on form now on LOL!!!

Date Posted: 3/13/2008 9:51 PM ET
Member Since: 7/1/2007
Posts: 62
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I'm not a fan of the "will not accept" phrase either.  But, if I'm sure 100% sure that my book meets the RC, I will send it out no matter how demanding the RC is worded.  On the other hand, if I have to PM someone to verify I can meet the RC, or if I have to go out of my way to meet the RC, I am only apt to do that if the request was politely worded.  I am a sucker for wanting to accommodate RCs from people with medical issues listed as the reasons for the RC as well as for military members (since I used to be stationed overseas and understand what they deal with to get mail).     Sherry's example above is a wonderful way to worf a simple RC.   The FPO/APO address one is also a great example of wording to use.

Date Posted: 3/14/2008 12:09 AM ET
Member Since: 7/31/2007
Posts: 2,690
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After reading this forum I had to run look up my RCs and make sure they didn't have that phrase in there...is the following RC clear enough without sounding demanding?

Please due to allergies I cannot receive books that are currently in a smoking home (you don't have to know the history...if no one smokes in your house then yes, I want the book)

Date Posted: 3/14/2008 12:22 AM ET
Member Since: 7/1/2007
Posts: 62
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I would feel comfortable agreeing to mail to someone with that RC.  It's polite, and clear and I see nothing that would raise a lingering doubt about  your needs.

L. G. (L)
Date Posted: 3/14/2008 2:10 AM ET
Member Since: 9/5/2005
Posts: 12,412
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Don't post books with any blood on them.  It's a health hazard in addition to being just plain *gross*.

 

Date Posted: 3/14/2008 9:32 AM ET
Member Since: 9/27/2007
Posts: 115
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Don't post books with any blood on them.  It's a health hazard in addition to being just plain *gross*.

I know,  it's just as gross and unhealthy as sneezing or coughing all over a book.  But it happens.

L. G. (L)
Date Posted: 3/14/2008 5:46 PM ET
Member Since: 9/5/2005
Posts: 12,412
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Well, if you post bloody books here, you can be sure they will be marked "received with a problem". 

 

Date Posted: 3/14/2008 5:51 PM ET
Member Since: 9/27/2007
Posts: 115
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I get the feeling you all  think I'm talkin' about opening a vein and then passing off the book. LOL! 

 I already know that any spots are reportable, I was just trying to make a semi-humorous point and apparently I used a very bad example. Mea Culpa.



Last Edited on: 3/15/08 8:40 AM ET - Total times edited: 1
Subject: Maybe gross, but not a health hazard
Date Posted: 3/14/2008 10:14 PM ET
Member Since: 1/30/2008
Posts: 2
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We seem to have a bunch of germ-o-phobes out there! I want to let you all know that sneezes or bloodstains are *not* a health hazard. Viruses and bacteria that cause disease have a very short life span at room temperature. If the book is dry it won't be contagious. So, you may find it gross, but it isn't dangerous. Lets keep in mind that these are freely traded USED books, and can't be expected to be in pristine condition!
Date Posted: 3/14/2008 10:40 PM ET
Member Since: 7/31/2007
Posts: 2,690
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I would have to disagree with that last statement....there are certain bacteria & viruses that do live for many days and some even live weeks and months. 

Date Posted: 3/14/2008 10:53 PM ET
Member Since: 8/16/2007
Posts: 15,187
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Regardless of being a health hazard or not, if you bleed on a book it is unpostable because it is a liquid stain. I'd say sneezing is the same, but its a harder one to catch because it doesn't always cause a visible stain. The book doesn't have to be in prestine conditions, but it DOES have to be postable by the site guidelines. I know the original poster was just trying to be humorous, unfortunately her example was one that immediately makes a book unpostable. Might you get away with posting one that got sneezed on or had a minute amount of blood on it? - most likely, doesn't mean it was postable.  

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