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Topic: Accepted book then saw problem

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Subject: Accepted book then saw problem
Date Posted: 8/9/2008 4:23 PM ET
Member Since: 12/5/2006
Posts: 86
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I accepted a book then noticed the book middle section has pages that have been wet...

I tried to go back and say there was sender damage to the book but it's not letting me...

What can I do? 

 

Lisa

Date Posted: 8/9/2008 5:01 PM ET
Member Since: 12/9/2007
Posts: 9,601
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This has happened to me as well, Lisa!  It is a painful lesson to make us be sure to check very closely before accepting.  It's happened to me 3 times.  Always hidden problems to WL books!  There is nothing you can do officially.  You can let the sender know what is wrong and that he/she should not let it happen again.  You can ask (but probably not receive) your credit back.   Nothing to be done really.  It's hard on us!

Ruth

Date Posted: 8/9/2008 5:29 PM ET
Member Since: 5/29/2007
Posts: 13,347
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Yep, I learned that lesson the hard way too. 

Date Posted: 8/9/2008 5:33 PM ET
Member Since: 8/12/2005
Posts: 401
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My opinion..you DID accept the book..can't really do much about that now, BUT perhaps send a very POLITE PM to the person explaining you had just noticed the center pages and you could totally understand how she have over-looked it also.  I would say she may offer to refund your credit...I know I would...as long as I wasn't getting a rude PM.

Date Posted: 8/9/2008 6:41 PM ET
Member Since: 4/10/2008
Posts: 246
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I had this happen once also, and it was the first book I ever recieved from here (the time traveler's wife).  I didn't notice it until a few months later when I was going to go finally read it, I noticed someone had underlined a few of the book club questions in the back.

Date Posted: 8/9/2008 8:55 PM ET
Member Since: 2/11/2007
Posts: 808
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I don't know as I'd consider the book club questions to be "within the text" as far as markings go.

Date Posted: 8/9/2008 9:33 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I have to agree with the underlining of questions.  I wouldn't be offended to get one with only that underlining, but I do strictly adhere to the rules because I'm sure that if anyone would complain - it would be to me if no one else!

ruth

Date Posted: 8/9/2008 11:23 PM ET
Member Since: 6/9/2005
Posts: 336
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I had that happen too, lesson learned, I look through every book now before I hit received.

Date Posted: 8/10/2008 12:31 PM ET
Member Since: 10/26/2007
Posts: 1,140
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It just happened to me - I unwrapped the book from the plastic wrap and the back pages have water damage.  I usually check but it must've been an "off" day when I received it. 

Date Posted: 8/10/2008 12:58 PM ET
Member Since: 12/5/2006
Posts: 86
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Suzy, that's exactly what happened with me...  I finished answering the questions and then pulled the plastic wrap off and saw the water damage.... Just an off day for me since I usually check the book out before chcking received...

Second damaged book in a month last one was badly damaged in the mail.

 

Lisa

Date Posted: 8/10/2008 5:32 PM ET
Member Since: 3/4/2007
Posts: 4,538
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Happened to me once as well.  I received a book, it looked fine, but when went to read it, noticed that the first 20 pages were missing.  The way the book was illustrated and such, I can see how it went unnoticed by both myself and the sender on the initial look through.  My guess was that the sender had found it in a thrift store, recogized it as a book that would be WLd, so she grabbed it.  I sent that in the PM to her and that's exactly what had happened.  She was kind enough to return my credit.