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I accepted a book then noticed the book middle section has pages that have been wet... I tried to go back and say there was sender damage to the book but it's not letting me... What can I do?
Lisa |
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This has happened to me as well, Lisa! It is a painful lesson to make us be sure to check very closely before accepting. It's happened to me 3 times. Always hidden problems to WL books! There is nothing you can do officially. You can let the sender know what is wrong and that he/she should not let it happen again. You can ask (but probably not receive) your credit back. Nothing to be done really. It's hard on us! Ruth |
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Yep, I learned that lesson the hard way too. |
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My opinion..you DID accept the book..can't really do much about that now, BUT perhaps send a very POLITE PM to the person explaining you had just noticed the center pages and you could totally understand how she have over-looked it also. I would say she may offer to refund your credit...I know I would...as long as I wasn't getting a rude PM. |
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I had this happen once also, and it was the first book I ever recieved from here (the time traveler's wife). I didn't notice it until a few months later when I was going to go finally read it, I noticed someone had underlined a few of the book club questions in the back. |
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I don't know as I'd consider the book club questions to be "within the text" as far as markings go. |
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I have to agree with the underlining of questions. I wouldn't be offended to get one with only that underlining, but I do strictly adhere to the rules because I'm sure that if anyone would complain - it would be to me if no one else! ruth |
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I had that happen too, lesson learned, I look through every book now before I hit received. |
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It just happened to me - I unwrapped the book from the plastic wrap and the back pages have water damage. I usually check but it must've been an "off" day when I received it. |
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Suzy, that's exactly what happened with me... I finished answering the questions and then pulled the plastic wrap off and saw the water damage.... Just an off day for me since I usually check the book out before chcking received... Second damaged book in a month last one was badly damaged in the mail.
Lisa |
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Happened to me once as well. I received a book, it looked fine, but when went to read it, noticed that the first 20 pages were missing. The way the book was illustrated and such, I can see how it went unnoticed by both myself and the sender on the initial look through. My guess was that the sender had found it in a thrift store, recogized it as a book that would be WLd, so she grabbed it. I sent that in the PM to her and that's exactly what had happened. She was kind enough to return my credit. |
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