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Topic: Can't access

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Subject: Can't access
Date Posted: 4/23/2015 10:04 AM ET
Member Since: 4/28/2009
Posts: 9,645
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Though the site seems to be running close to normal speed today, I can't get my BIR list to show up. The site just gets 'stuck' in that waiting, waiting, waiting mode.

Date Posted: 4/23/2015 10:51 AM ET
Member Since: 6/20/2007
Posts: 4,979
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Mine shows up, but I have noticed over the past few days that I'm getting the "Page not found" and Gateway timeout errors quite frequently again.

Date Posted: 4/23/2015 1:59 PM ET
Member Since: 1/30/2010
Posts: 8,389
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I'm continually having one problem or another. The other day I had to post books several times before the box to actually post them would pop up.

Date Posted: 4/23/2015 2:26 PM ET
Member Since: 2/13/2007
Posts: 2,270
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Sasssy25, I've been having the same problem, particularly from my iPad. Lately I can only post them from my computer.

Date Posted: 4/23/2015 4:48 PM ET
Member Since: 8/16/2007
Posts: 15,188
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Anyone having problems with the site needs to to send in Feedback.

Date Posted: 4/23/2015 6:35 PM ET
Member Since: 4/28/2009
Posts: 9,645
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Well, no, Melanie.......asking the question and waiting for others to respond helps trouble-shoot whether it's a PBS problem or an individual's computer service.  and once lots of people start saying there's a problem, everyone does not need to pile on the heap.

Date Posted: 4/24/2015 2:17 PM ET
Member Since: 1/30/2010
Posts: 8,389
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I'm pretty sure they hate me, so sending in feedback would probably not help the situation.

Date Posted: 4/24/2015 3:24 PM ET
Member Since: 8/16/2007
Posts: 15,188
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Well, no, Melanie.......asking the question and waiting for others to respond helps trouble-shoot whether it's a PBS problem or an individual's computer service.  and once lots of people start saying there's a problem, everyone does not need to pile on the heap.

Actually, every member with the problem should be sending in Feedback and not just figure someone else reported it so they don't have to. Knowing which accounts are affected and how widespread the problem is may often help in fixing the problem.

I'm pretty sure they hate me, so sending in feedback would probably not help the situation.

There is no reason they would hate you for sending in Feedback on site problems sasssy. They can't fix them without knowing about them so I am sure they appreciate when you report problems you are running into.