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Topic: Cannot add money to my PBS account!

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Subject: Cannot add money to my PBS account!
Date Posted: 8/23/2007 12:21 AM ET
Member Since: 3/23/2006
Posts: 93
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I have been trying without success to add money to my PBS account.

No matter what card I try, the following message comes up: Check Credit Card number and resubmit."

I have done this several times and get the same message. Is there a problem?

Date Posted: 8/23/2007 12:24 AM ET
Member Since: 1/14/2007
Posts: 16,765
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Did you put your security number in?  If you did and it didn't work, you'll have to ask R&R.

Date Posted: 8/23/2007 12:25 AM ET
Member Since: 3/23/2006
Posts: 93
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Yep, I put the security number in.

I sent R&R a pm, but is anyone else having this problem?



Last Edited on: 8/23/07 12:37 AM ET - Total times edited: 1
Date Posted: 8/23/2007 4:03 AM ET
Member Since: 8/9/2005
Posts: 20,024
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I just added money to mine. Right at 3 am.

Date Posted: 8/23/2007 2:37 PM ET
Member Since: 1/29/2006
Posts: 54,837
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I added money to mine about 3 am this morning, too.....

Did you get it to work, Barbara?

Date Posted: 8/23/2007 4:57 PM ET
Member Since: 4/21/2005
Posts: 6,182
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I would suggest refreshing the browser. Maybe something is interfering with it.

 

Date Posted: 8/23/2007 5:34 PM ET
Member Since: 4/17/2007
Posts: 918
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the same thing happened to me for weeks, and i just tried again and it let me finally!-- same card!

Date Posted: 8/23/2007 8:05 PM ET
Member Since: 11/18/2005
Posts: 5,425
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I just put more money in my account...no problems!

Date Posted: 8/24/2007 4:33 AM ET
Member Since: 8/9/2005
Posts: 20,024
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This is probably a stupid question but does the address on your account here match the address on your bank account? With Netflix my account was frozen because I hadnt changed my account info at the bank yet and the addresses didnt match up.

Also is the card out of date maybe?