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Topic: Cannot add a note

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Subject: Cannot add a note
Date Posted: 11/15/2012 8:30 AM ET
Member Since: 11/14/2010
Posts: 220
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Not that this is important in the vast scheme of things, but does anyone know of any possible reason why I cannot add a note to one of the items on my Reminder List (9783845494418)?

Date Posted: 11/15/2012 10:48 AM ET
Member Since: 11/30/2007
Posts: 4,953
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Evelyn, I've had that happen to me on a couple of books before. I was wondering the same thing as you.

Date Posted: 11/15/2012 2:27 PM ET
Member Since: 1/12/2009
Posts: 4,412
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Weird, but I just tried to add a note to that ISBN & I was able to do so.  PBS glitch, maybe?

Date Posted: 11/15/2012 5:18 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Everyonce in awhile I have trouble adding a note to a book.  Sometimes it doesn't show up until I navigate away and then go back to the book.  Sometimes I get an error message.  Sometimes it just won't open the note thingy.  Usually if I go do something else on PBS or leave PBS and come back it fixes the problem.

Date Posted: 11/18/2012 4:33 PM ET
Member Since: 4/28/2009
Posts: 9,511
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I've had that and other glitches happen repeatedly-- been told it's because I use Safari to open the internet or because all our computers are Apple products.  Hubby is an IT pro and says  "bah!"-- more likely a temporary glitch with PBS server. I usually go back and try same function a couple days later and all is fine.

Date Posted: 11/18/2012 5:23 PM ET
Member Since: 8/26/2006
Posts: 9,322
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I was going to ask what browser you are using.  I've heard of these issues with Safari and Chrome.  From the help center:

Macintosh/Safari users, please read this!

If you are using a Macintosh running Safari, you may have some difficulties with several features of the PBS site:

  • Some Safari users report odd display issues

  • Most Safari users are not able to apply changes that require text entry

    • such as forum posts, profile changes and Requestor Conditions

Some versions of Safari have incompatibilities with the PBS site. These are due to changes in the Safari browser code, and are out of PBS' control. The latest Safari updates (for Leopard OS 10.5) are working well; earlier Safari versions (for Tiger, OS 10.4) those Mac users who do not have Leopard or Tiger will need to choose another browser in order to have full use of the PBS site.  No matter what version of Mac OS you have, you should download Apple's free software update (click Software Update under the blue apple on the top left of your screen).

To enter text into your public profile, forum sig, Requestor Conditions, or to Post in the forums if you have a Mac running an earlier version of Safari, you will need to use another browser.  We recommend downloading Firefox, which is a FREE browser available here.  Firefox is the optimal browser for viewing and navigating the PBS site.

Date Posted: 11/18/2012 8:46 PM ET
Member Since: 8/23/2007
Posts: 26,510
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It happens to me on different computers and IE and Firefox. I think it's a PBS issue.

Date Posted: 11/19/2012 8:36 AM ET
Member Since: 11/14/2010
Posts: 220
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I've seen it on both a Mac and a PC (both with Firefox, the recommended browser).