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Topic: Address Validation

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Subject: Address Validation
Date Posted: 11/7/2007 9:00 AM ET
Member Since: 6/16/2007
Posts: 5
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Hi,

I just moved to a new house. It was built this year and we are the first occupants. I've put in an address change request and have been receiving mail okay. However, when I try to change my address with PBS. It is telling me that they can't verifiy it. I tried calling the post office and they told me that they just have to okay it. Well, I thought if they delivered the mail it would be okayed.

 

How do I get this fixed? I use the internet for a lot of my shopping and I foresee this being a big problem.

Melissa

Date Posted: 11/7/2007 2:00 PM ET
Member Since: 8/13/2006
Posts: 1,826
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From the PBS Help Files:

If you are getting the message that your new address could not be validated, this means that your address as you entered it is not on USPS' list of validated addresses.
  • This does not mean (of course) that you do not know your own address.  It simply means that USPS does not have your address as you entered it on the USPS list of valid addresses.
  • The USPS is very finicky about how an address appears--a simple misplaced hyphen or lowercase letter that USPS wants to be uppercase can cause the address to be "invalid." Instead of "Apt 1-A-1", for example, the USPS might want an address to read "APT 1A-1". Sometimes the invalidating information is spelling out "Lane" when the USPS wants "LN" or using "123 S STREET" when the USPS system recognized "123 SOUTH STREET".
  • Any US resident can check an address for validity by going to this site and entering the address.
    • That site will show what was entered and also what the USPS system wants the address to be.
    • Or, if the USPS program can't figure out what their system recognizes for what was entered, it will give the message that the address isn't recognized.
  • If your new address is served by USPS (including the United States, US territories and possessions, and APO/FPO addresses), and the site above does not help you validate your address, you should contact your local PO to pursue validation.

Looks like you should try that site just to make sure you're entering the address as the USPS recognizes it. 

Date Posted: 11/7/2007 5:50 PM ET
Member Since: 6/16/2007
Posts: 5
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Would that be as the sticker says?

 

Date Posted: 11/7/2007 5:58 PM ET
Member Since: 2/6/2006
Posts: 1,186
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Yes, Melissa, if you mean the yellow sticker on your mail that's being forwarded from your old address.

Date Posted: 11/8/2007 12:02 PM ET
Member Since: 6/16/2007
Posts: 5
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Hi, that is how I've been inputting it. My local po says my adress is valid but the National database says it is undeliverable.

 

I'm just frustrated because I can't change my address here until it is considered valid by whatever database that PBS goes by.

17 credits I can't use. :0(

Date Posted: 11/8/2007 1:37 PM ET
Member Since: 6/16/2007
Posts: 5
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Another thing that has come up, the house is not in the 911 system. Gotta get that fixed first!

Date Posted: 11/9/2007 11:54 AM ET
Member Since: 8/13/2006
Posts: 1,826
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Hmmmm I would go back to the post office and tell them you did exactly what the website told you to do but it's not working.  Bring in the yellow label you mentioned and maybe screenshot printout of it being rejected? 

Date Posted: 11/10/2007 7:14 PM ET
Member Since: 6/16/2007
Posts: 5
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YAY!! It finally worked. The guy from Address Management said it takes 2-3 weeks and generally happens over the weekend.