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Topic: Aggravated by ARCs

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Subject: Aggravated by ARCs
Date Posted: 2/24/2009 8:40 PM ET
Member Since: 5/19/2006
Posts: 859
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Today I received 2 more books that were ARCs or Uncorrected Proofs. That is now a total of 4 in 3 weeks.

I have been ordering what I think are hardcovers for a library that I am putting together for a Charter School we prefer hardcover editions.  I hate to have to tell the sender that they have sent me the wrong book, but what can be done to get them to read the notice that all 4 criteria must be met! author, title, ISBN and FORMAT or BINDING!!! 

The ARCs do have the same ISBN as the forthcoming hardcover because they are like promotional preview copies.  I am now checking first to see if the member is new and then ordering a hardcover.  Or pming them before they ship and hope they reply before mailing.  Any other suggestions?

I also had one of the people want me to mail back the book.  Not obligated to do so but did not want to quibble over it.  Mailed it back and swallowed the postage cost myself. 

Pam

edited for typos:-)

 



Last Edited on: 2/24/09 11:09 PM ET - Total times edited: 2
Date Posted: 2/24/2009 8:43 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Wow that's quite a run of ARCS. I haven't gotten a single one in over 300 books. 

I don't know what to tell you. YOu could try adding an RC to make sure the binding matches but some people decline any and all RCS. 



Last Edited on: 2/24/09 8:44 PM ET - Total times edited: 1
Date Posted: 2/24/2009 9:36 PM ET
Member Since: 2/17/2006
Posts: 468
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Boy, I feel for you. I've gotten one before and was very disappointed. I'd never seen one before and didn't know what an ARC was until I looked it up on the boards. It was plainly marked. Thankfully the person did refund my credit. I ended up sending it to someone as a freebie who didn't mind ARCs.

Date Posted: 2/24/2009 9:44 PM ET
Member Since: 9/13/2007
Posts: 2,520
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Why on earth did you send a book back at your own expense? I hope they didn't turn around and re-post it. There isn't anything to quibble over, they ask, you refuse, end of story. They should have followed the rules. If you felt like doing it just to be nice that is one thing, but don't let anyone bully you into something you don't want to do in the hopes of avoiding conflict.

As for avoiding them in the future, you could always add Requestor Conditions with a reminder to check that everything matches. Then again, it's hard to imagine that people who obviously didn't bother to read the pop up when they posted the book, will bother to read your requestor conditions. Hopefully its just a run of bad luck that will end soon.

Date Posted: 2/24/2009 9:55 PM ET
Member Since: 9/2/2006
Posts: 4,110
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I also had one of the people want me to mail back the book.  Not obligated to do so but did not want to quibble over it.  Mailed it back and swallowed the postage cost myself. 

I agree with Liesl, I had this exact same thing happen, and they informed me they would be happy to refund my credit once I returned the book.  When I replied with the rules where they needed to re-emburse postage as well, they fell permanently silent.  Needless to say it was marked unresolved.  I am absolutely certain they would have simply reposted the book once it was returned at my expense.

Even if it was a honest error, returning the book does nothing to a) enforce the lesson not to post unpostable books including ARC's, and b) let PBS know just incase this is the way this member does business anytime they get an ARC or other unpostable.

Date Posted: 2/24/2009 11:07 PM ET
Member Since: 5/19/2006
Posts: 859
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I have been a member since May of 2006 and received over 1,100 books.  I  have only had this run of bad luck in the last 2 weeks.  Someone else told me that they think it may be because there are a lot of new members since Paperback Swap was written up in People magazine.  Do you all remember how we had trouble logging on a while back?  That was also attributed to the People Magazine publicity. 

Anyway, my best  course of action will be to pm the person about their book before they mail it out or even accept the request.  Now if they respond that it is not a true hardcover, I will have time to cancel.  The only problem with that will be that I cannot request it from the next person in line unless the offender has removed it from their shelf.  Aghhhhhh!

Pam

Date Posted: 2/24/2009 11:09 PM ET
Member Since: 2/8/2009
Posts: 58
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I just received an ARC. I ordered a hardcover copy and received a paperback ARC. I PMd about it and the sender was very gracious and apologetic, refunded my credit and even offered up another book! Way above and beyond.  I think I'm just going to read it and then give it as an unpostable, but I can understand being upset with it happening multiple times!

Date Posted: 2/24/2009 11:31 PM ET
Member Since: 8/10/2005
Posts: 4,599
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Wow, that IS a bad run of ARCs! I wonder if it's because they are more readily available now with Library Thing's "Early Reviewer" program and Amazon Vine's early reviewer program giving out so many more books for people to review--they used to be harder to get, pretty much just from publishers.I be there are some other similar programs out there too. I have quite a few ARCs but I give them away as freebies with an order.

I would be especially wary of any newly released hardcover book, and do as you mentioned--PM the member to make sure it's not an ARC before they send the book if you can reach them. Short of doing that or setting a Requestor Condition asking people to check if its an ARC before accepting--although I have to admit that RCs that do nothing but restate part or all of the PBS posting guidelines annoy me, all you can do is keep reporting them as RWAP and ask for your credit back--and DEFINITELY do not send the book back at your own expense!! It was the sender who made the error, so you shouldn't have to pay for their mistake!

Cheryl

Subject: ARC's
Date Posted: 2/25/2009 12:44 AM ET
Member Since: 11/18/2005
Posts: 5,420
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I have yet to recieve and ARC.  I hadn't eve nseen one till I happened to see one at a rummage sale.  Darn if they don't look just like a regular book. You really have to look for the  "uncorrected proof"

Date Posted: 2/25/2009 1:07 AM ET
Member Since: 8/26/2006
Posts: 9,325
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Pamela, one thing you could do is write a Requestor Condition that the book has to be a hardcover, turn it on, order the book, then turn the RC off.  That way the RC will only apply to particular books that you are ordering where you're more likely to run into this problem. 

Date Posted: 2/25/2009 6:58 PM ET
Member Since: 5/19/2006
Posts: 859
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But Sue, they are never in hardcover so to the person posting, if the book comes up as a hardcover and they are sitting there with something looking like a trade paperback ( the oversized ones going for $11.00 or more), it should ring a bell!

These books were not newly published books either.  The last two books were 2002 and 2001 and the the worst part is; the 2001 had a sticker with a barcode and a $4.00 price on it.  Looks like someone somewhere was selling the book!!! 

As a librarian , I was told that selling ARCS is against the law.  It says it on the back of every ARC    NOT FOR SALE ---FOR PROMOTIONAL PURPOSES ONLY.  I recently made the women who run the Friends of the Library Bookstore in a neigboring town aware of this and they were not too happy to pull the offending titles from their shelves. 

I also see quite a few of them posted for sale on Half.com.  This practice should be stopped.  We at PBS can't trade them for credit, so why should someone be able to sell them!!!! arggggh. 

I like the idea for my RC on and off, but lately because I am trying to build up the collection of a school where I am volunteering, it might become a chore.  I am ordering about 10 books a week for the school library through this wonderful site.

Pam

Date Posted: 2/25/2009 7:13 PM ET
Member Since: 8/9/2007
Posts: 4,058
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I don't know the how or why of people selling them at half.com & ebay, but I've seen it and know they do.   ARCs are often freebie advanced copies sent to book review bloggers & websites, and while you'd hope they don't get into reseller hands or posted here from those sources, it probably happens.  The alternatives there are sources like booksellers and buyers for bookstores who are passing them out to employees or just not supervising what happens to them once they get them.

Geri (geejay) -
Date Posted: 2/26/2009 4:57 PM ET
Member Since: 9/2/2008
Posts: 9,094
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I received an ARC too.  I asked for my credit back and the sender wanted me to send the book back and then she'd refund my credit.  I almost did it.  Then I looked at the HC and asked the question here as well.  Mary & Cheryl were the first advisors to say no-no!

In turn I sent another PM saying here's the rules and if you send me a creidt I'll return the book.  With that she returned my credit and said keep the book.  Also said she never noticed it was an ARC.  Gee right on the front cover in letters as high as the author's name it said Not For Resale!  Had the same message on the back and on the inside too.

Date Posted: 2/26/2009 5:17 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I have an ARC that I received from the Damaged Books Box. It looks like a regular tradesize book. The only thing that clues you in to it being an ARC it that on the back in very small letters above the barcode it says "promotional copy not for resale" then it has the publishing reps name, address and phone number.  I haven't checked to see what the ISBN# brings up.

I saw some at a UBS one time that were just plain green and said Uncorrected Proof on the cover.  Those were obvious. 

Maybe an RC just for when you are ordering hardcovers.  "Please make sure this book is an hardcover book and not an ARC." Then explain what an ARC is and what to look for to figure it out.  Add something like "If your book is a large soft cover and the ISBN brings up a hardcover then you may have an ARC which is unpostable".   Only turn it on for the hardcover books to prevent confusion when you are genuinely ordering a paperback.  You might still get some turndowns from people who turn down any and all RCS.  But maybe it'll at least prevent the people from sending an ARC.

I might get flamed for this but: If I did get an ARC I might be tempted to just let the book go lost. Afterall I did not receive the book I ordered so how can I mark it received.  When I receive a completely wrong book, I don't mark it RWP. I contact the sender and let them know they made a mistake and the book goes Lost until I get the book I ordered.   But we'll see when the time comes what I'll actually do.  I've been tempted to let some really bad books go "lost" because I don't want the hassle of asking for a credit back.  But I did mark them and have eaten the credit on 2 of them at this point.

Date Posted: 2/26/2009 6:02 PM ET
Member Since: 10/13/2007
Posts: 36,445
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As a librarian , I was told that selling ARCS is against the law.  It says it on the back of every ARC    NOT FOR SALE ---FOR PROMOTIONAL PURPOSES ONLY.  I recently made the women who run the Friends of the Library Bookstore in a neigboring town aware of this and they were not too happy to pull the offending titles from their shelves. 

SO I am not the only one who does this? I get sent ARCs to be added to the collection by librarians *sighs* I just take them and either keep them myself or have them given out for free.  Its amazing how people think they can sell them AND they work at the library.  You can be sure any Used book store I go into gets told to remove them too. Not for Sale means just that.  I know people who have gotten these books from the used section on Amazon, Barnes and Noble , ebay, half.com and craigslist. ALL were listed as First editions.