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Topic: Ahhhh--- book has now rolled over to 6th poster!

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Subject: Ahhhh--- book has now rolled over to 6th poster!
Date Posted: 12/27/2010 1:26 PM ET
Member Since: 4/28/2009
Posts: 9,567
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Book I requested on 2 DEC has 335 copies posted in the system.  It is a self-help book I was  hoping to send to my daughter to have in DEC. It has rolled over now to the 4th poster!  Don't these people ever check their accounts?????? 

 31 DEC----Another one timed out today!  Does this mean I have caused 4 people to get kicked out???



Last Edited on: 1/3/11 8:07 PM ET - Total times edited: 2
Date Posted: 12/27/2010 2:35 PM ET
Member Since: 2/13/2007
Posts: 2,263
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Just keep saying to yourself "I'm helping to weed out inactive accounts, I'm helping to weed out inactive accounts, I'm helping to weed out inactive accounts"...

 

Date Posted: 12/27/2010 2:38 PM ET
Member Since: 12/28/2006
Posts: 14,171
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*hugs*  Jeanne, and the rest of us thank you for going above and beyond in the 'weeding out intactive members' game of frustration.

mistie -
Date Posted: 12/27/2010 3:55 PM ET
Member Since: 9/27/2007
Posts: 2,017
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Ok, but, you could "weed out inactive accounts" just as effectively, IN|MHO, if a request rolled over after 4 days, instead of 5.

Date Posted: 12/27/2010 4:12 PM ET
Member Since: 4/28/2009
Posts: 9,567
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Thanks for the helpful words. I'm usually patient about receiving books for myself, but my daughter just started a nanny job and really needs "the Toddler Years" book that I used and loved in the nineties! She doesn't have enough free time to spend hours on the phone with me so I can share all my parenting & discipline experience with her!  So when I ordered this on 2 DEC I thought for sure she'd have it before Christmas since mailing has been going so fast even via media mail!

Date Posted: 12/27/2010 5:32 PM ET
Member Since: 8/10/2005
Posts: 4,599
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The problem with those books that have hundreds in the system is that...if those are the only type of books the person lists when they join, it's really easy to get discouraged at waiting and waiting for someone to request books...so people tend to drift away from PBS. And often they just don't bother to remove the books on their shelves...and they forget all about PBS, or remember it vaguely as 'a nice idea that just didn't work for me since no one wanted my books.'.

Then, six months or a year later, lo and behold, they get a request, but they're just no longer interested, or have changed e-mail addresses and don't get the PBS notification, or whatever. So they never see that someone has requested the book, or can't remember how it all works and just can't be bothered. It times out and rolls over to the next one, who is likely in the same boat. Eventually you find one that is still active--and at least you know that the next person who orders the book doesn't have to wait through those four people. So thank you for being patient! (Not that I, personally, will ever need a book about The Toddler Years! LOL)

I have learned never to count on PBS for a book I need in any given time frame...you just never know what's going to happen.

Cheryl

Date Posted: 12/27/2010 6:08 PM ET
Member Since: 6/23/2010
Posts: 148
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Ok, but, you could "weed out inactive accounts" just as effectively, IN|MHO, if a request rolled over after 4 days, instead of 5.

Mistie, I AGREE!!!!

 

Date Posted: 12/27/2010 6:13 PM ET
Member Since: 11/28/2010
Posts: 754
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Or what about even 3 days??  I like that better than 5 days.  5 days is way too long, IMHO.  I mean, for wishlisted books, the person "only" gets a mere 48 hours! LOL.  If a person wants to do this, I don't think it's too much to ask that they check in at least every couple of days.

Date Posted: 12/27/2010 7:22 PM ET
Member Since: 7/28/2006
Posts: 4,980
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Mistie, Debbie, and Mindy -- You might want to submit your submissions to the PaperbackSwap Team via the Feedback feature (click on the Contact Us link at the bottom of every page).  The Team may not ever chance this because they have a good reason for the way things are, but it never hurts to ask.  If enough people ask for it, it could potentially happen sometime in the future. 

 

Sorry you had to deal with Jeanne.  I've been there myself, it's very frustrating to have a book you want roll over and over.  Hopefully you'll get an active member soon! 

I would expect the holidays might have something do with it as well.  Lots of people away from their computers. 

Date Posted: 12/27/2010 7:53 PM ET
Member Since: 12/28/2006
Posts: 14,171
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Jeanne, if time is important is it possible to borrow a library copy until you can acquire a PBS copy for her to own?

Date Posted: 12/27/2010 8:10 PM ET
Member Since: 8/23/2007
Posts: 26,510
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The reason people get a longer time to accept book request than WL books is because you can set WL books to autorequest and you can hold WL books you are unsure about or if you are low on credits.  They give 5 days to accept a book request because many people have limited computer access, may need a few extra days to get to pay day or a day off to have time to mail books. If they reduced it to 3 days we'd lose a lot of members who don't have computer access for 2 or three days at a time because they'd have to be forever on hold. Some members only have 15 min of library internet time a couple of times a week.  They can autorequest any WL books they're near the top for.



Last Edited on: 12/28/10 12:03 PM ET - Total times edited: 1
Date Posted: 12/27/2010 9:42 PM ET
Member Since: 5/25/2009
Posts: 598
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"mailing has been going so fast even via media mail!"

 

Generally mail slows down this time of year, especially media mail. I shipped something Priority Mail last Monday and it didn't get there until today, a solid week later. I almost always get Priority Mail packages there in 2 business days normally.

Date Posted: 12/28/2010 8:28 AM ET
Member Since: 8/10/2005
Posts: 4,599
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I agree with Mary in that 5 days really isn't a big deal...while I am on PBS every day (or nearly) and ship quickly, some people (even active PBS members) have very busy lives, limited computer access, work hours that prevent them getting to the PO, etc...and they need every one of those five days to deal with requests. I use the PBS postage and can mail books easily by dropping in the blue box in front of my workplace. Not everyone can afford the extra money for the PBS postage or wants to use it. If I weren't using it, I would only have one day a week that I could get to the PO.

When we order a book, that book tends to become the center of our PBS world and we tend to forget that there's another person on the other end of that request. We see only our request, but they have perhaps a dozen *other* requests to deal with and try to coordinate so they can send them all at once. Or maybe they didn't get to stop at the library to check their account on Wednesday afternoon like they usually do because there was a snowstorm. Or their kids came down with a nasty flu bug. People have lives, and most of them don't revolve around PBS. LOL

Cheryl

Date Posted: 12/31/2010 5:57 PM ET
Member Since: 4/28/2009
Posts: 9,567
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Now on 5th person and it's the same person who timed out earlier in DEC-- how can that be if there are 335 copies posted???

Date Posted: 12/31/2010 6:52 PM ET
Member Since: 9/25/2008
Posts: 3,655
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Is the book in another format available as you could try ordering the paperback version if you aren't having luck with the hardcover.

I am sorry for all of your frustration in getting a copy of the book. Maybe you could post a thread in the book bazaar to see if anyone has a copy they can send you as that might speed things up a little.

Hopefully 2011 brings your daughter a copy of the book.

Date Posted: 12/31/2010 7:24 PM ET
Member Since: 9/13/2007
Posts: 2,520
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No, it means you helped notify the team that four people weren't responding to the requests coming in to their accounts.

Date Posted: 12/31/2010 10:27 PM ET
Member Since: 8/23/2007
Posts: 26,510
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It shouldn''t be the same person.  When a book times out it's removed from their bookshelf and if they repost they go back to the end of the FIFO line.  It could just be someone with the same name and even last initial.  PBS has a few hundred thousand members and I imagine there are more than a few that have the same first name and last initial as some other memers.

Date Posted: 1/2/2011 4:20 PM ET
Member Since: 4/28/2009
Posts: 9,567
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Mary-- you are prob right, hadn't thought of that even though I have several friends here with same first name and have to carefully look for last name initial or nickname (if listed) to be sure which one it is wriitng to me!

Date Posted: 1/2/2011 7:47 PM ET
Member Since: 6/12/2010
Posts: 56
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Not sure if I'm supposed to do this, but I have the book you want (I think it's the one you're talking about) on my bookshelf.  I'm mailing two other books out tomorrow so it wouldn't be an issue to send this one, too!  Just request and I'll put it through w/ the others!

Date Posted: 1/4/2011 2:19 AM ET
Member Since: 12/28/2006
Posts: 14,171
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6 roll overs for the same book?!?   **Hugs**

Yes Amy, you are allowed to 'mail to a friend'.  It's allowed, even for PBS forum friends!



Last Edited on: 1/4/11 2:20 AM ET - Total times edited: 1
Date Posted: 1/4/2011 5:19 AM ET
Member Since: 2/21/2009
Posts: 2,925
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Jeanne can cancel her pending order, and order directly from Amy's shelf.

Date Posted: 1/4/2011 9:01 AM ET
Member Since: 10/24/2008
Posts: 1,382
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I had ordered a few books off one person's shelf, and they never accepted the requests. Apparently since they all timed out from them, the team put her bookshelf on hold. Now the funny thing is that they still have their wishlist available. I thought that when they also didn't respond to the team, that their account was closed or suspended.

Date Posted: 1/4/2011 11:20 AM ET
Member Since: 9/13/2007
Posts: 2,520
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Amber, that probably means they put their own account on hold, not the team.

Date Posted: 1/4/2011 12:29 PM ET
Member Since: 2/23/2009
Posts: 96
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It sounds like people were busy during vacations and maybe forgot to put accounts on hold or just didn't bother checking in on time. Unfortunately, during nov/dec/jan I've noticed that happened a lot with my requests too.

Date Posted: 1/4/2011 2:36 PM ET
Member Since: 6/12/2010
Posts: 56
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mailed it to her this morning....thanks all for the help!

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