Book Reviews submitted by our Members...sorted by voted most helpful
Jennie (JennieNJ09) reviewed Angel Customers and Demon Customers: Discover Which is Which and Turbo-Charge Your Stock on
This book is an interesting view of how customers teach your business how to best interact with them. One of the more interesting points is how to fire a customer and to know when the best time to do that is. A really good business book for anyone who deals with customers.