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Topic: Just Annoyed (Book Request on 3rd Go Round)

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Bast -
Subject: Just Annoyed (Book Request on 3rd Go Round)
Date Posted: 10/22/2009 5:49 AM ET
Member Since: 6/4/2006
Posts: 547
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I requested the first three books of a series for my daughter, all on the same day. I requested them from two different members, book 1 from 1 member, books 2 and 3 from another. Books 2 and 3 have been sitting here for quite some time. I'm on the third member for Book 1. Each request has timed out with no reply from member. Arghhhhhhh.... *tears hair out* If it gets cancelled again (which looks like will happen), I'm just going to buy it for $6 from Amazon and say forget it. Am really tired of this happening.

Date Posted: 10/22/2009 6:46 AM ET
Member Since: 7/12/2009
Posts: 177
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I feel your pain.  This same thing has happened to me a couple of times.  I wish there was some other way of weeding out inactive members.

Date Posted: 10/22/2009 9:04 AM ET
Member Since: 9/22/2008
Posts: 97
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I am right there with ya.

 

I requested 3 books for my daugther 4 days ago, we are on the second request, still not response.  It is so frustrating.

 

Leigh

Date Posted: 10/22/2009 9:12 AM ET
Member Since: 8/10/2005
Posts: 4,599
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I think it happens a lot more with older books with many copies in system. Members join, post a dozen books, most of which have many copies posted. They might get a request or two right away, and then....nothing. They lose heart, lose interest when they no longer have credits to spend and wander away without removing the books on their shelf. Three months later, there's a request, but they don't even come here anymore, so it times out. That book is then removed from the person's shelf and it passes to the next in line--and it could very well be the same situation again.

I know there has been discussion that if a person misses 'X' number of requests, their account is put on hold (thus making their books "disappear" from circulation) until they login to reactivate it, but I can't find that discussed anywhere in the help docs, as to how many missed requests a person is allowed before that happens. (Anyone else know where I can find that information?)  Personally I think anything more than once should trigger an automatic hold on a person's account.

Cheryl

Bast -
Date Posted: 10/22/2009 10:44 AM ET
Member Since: 6/4/2006
Posts: 547
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Thanks for the sympathy, everyone. :)

Amy
Date Posted: 10/22/2009 10:50 AM ET
Member Since: 3/11/2008
Posts: 1,716
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I feel your pain, but just remember that you're helping to weed out possibly inactive members.

Here's hoping that the 4th times a charm!

Date Posted: 10/22/2009 12:58 PM ET
Member Since: 7/12/2009
Posts: 177
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I think Cheryl is right about why this happens--my experience has also been with heavily posted books.  But that makes it even more frustrating.  When you're waiting a month or more to get a book that has 70+ copies posted, you just want to cry, "Can't SOMEONE send me this book!"

But this is one more reason to go ahead and post those somewhat heavily-posted books if you're an active member.  I had books on my bookshelf that I thought would never move, but they have.

Date Posted: 10/22/2009 2:52 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I've always thought the same thing as Cheryl. I notice this happens to me when I order a heavily posted book. 

You could try searching boxer shelves or posting in teh book bazaar-you might get lucky and find someone who has more than 1 and can do a deal.
 You don't have to be a boxer to search boxer shelves.

I've suggested before that they could weed out a lot of inactive members if they required a monthly log on to keep your account active.  Anyone who uses PBS regularly will have no problem with logging in at least once a month.  For those people who don't have daily computer access: they could give like a 60 day notice in an email.  An email account is required to join PBS. So even people who check their email once a week at the library ought to have time to at least log in to keep their account open.  It's not like it takes long to just log onto PBS. They wouldn't have to actually do anything.  But all those inactive people who don't care about PBS anymore would stop clogging the WL lines and FIFO lines.

Date Posted: 10/22/2009 6:42 PM ET
Member Since: 8/6/2006
Posts: 1,619
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I have one now that's stuck in that cycle.  There are 20+ copies in the system.  Person #1 never responded.  Person #2 waited til the last day to accept and took the latest mail-by date.  I know it could be a waiting-for-payday thing but my gut feeling is I won't get that copy either.  So by the time that date + 2 days passes and it rolls over to the next person It will have been almost 3 weeks since I first ordered the book.  Somebody just put the darn thing in the mail already!  LOL

 

I've suggested before that they could weed out a lot of inactive members if they required a monthly log on to keep your account active.

I think that's a great idea!  If you don't have access to the internet at least once every 30 days you can't really trade books anyway. 

Amy
Date Posted: 10/23/2009 12:40 AM ET
Member Since: 3/11/2008
Posts: 1,716
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I know it can be frustrating, but I just try not to let it bother me.

When I order a book from a member at PBS, I'm not concerned with when I get it--as long as I eventually get it.

I mean, I wouldn't want to wait for 3 months or something.

Bast -
Date Posted: 10/23/2009 4:10 AM ET
Member Since: 6/4/2006
Posts: 547
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I love the idea of having to log in once a month...

Date Posted: 10/23/2009 7:14 AM ET
Member Since: 7/31/2006
Posts: 14,634
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I'm STILL waiting on one in FIFO to make its way to me..and I'm pretty ticked. it's the first in the trilogy and luckily I have it on audio from the library though was hoping to finish with the book - requested on 10/9...they waited the full 5 days to accept on 10/14 and printed..then waited til 10/20 - six whole days later to cancel the transaction. almost 2 weeks I've waited for ab ook that was never coming. now the account is on hold. and now I'm on day 2 of another 5 day wait for it to be accepted. I can understand getting caught unawares with an order..I can understand not being by a computer for the weekend perhaps or heck even taking the entire 5 days but to accept and print(I can't cancel once they're printed) then wait the entire friggin' time to mail just to not do it?? I can't think of any valid reason for this. just can't. there are other copies in the system they could've just cancelled on day 5 instead of accepting and printing for crying out loud

there I feel better now that I've ranted. you have my sympathies as well.

Bast -
Date Posted: 10/23/2009 7:24 AM ET
Member Since: 6/4/2006
Posts: 547
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Thank you - finally, someone accepted my request (I sent her a PM thanking her, LOL) - so hopefully my daughter will be able to get to reading soon.

I really do like the idea of having to log in once a month to keep one's account current - has anyone suggested that to TPTB?

Date Posted: 10/23/2009 7:31 AM ET
Member Since: 8/23/2007
Posts: 26,510
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There was a major glitch last night with PBS and many orders were cancelled because "time had run out" when in fact they had days left on them.  It cancelled to of mine that didn't need to be marked mailed until Tuesday. 

So if you have requests that seem to just be sitting there or passing from person to person-that could be why.

Date Posted: 10/23/2009 7:34 AM ET
Member Since: 8/6/2006
Posts: 1,619
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Well my "gut feeling" was right again.  PBS canceled my request from Person #2 at 3:07 this morning.  So far it hasn't rolled over to Person #3 yet though.  There are still 24 copies in the system.  Shouldn't it have reordered the book for me immediately?  It did  between #1 and #2.

Oops, a glitch huh?  Well maybe it will get fixed.  Glad I'd already marked all mine mailed!



Last Edited on: 10/23/09 7:35 AM ET - Total times edited: 1