Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Another glitch??

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Another glitch??
Date Posted: 2/10/2016 10:19 AM ET
Member Since: 4/28/2009
Posts: 9,645
Back To Top

This morning as I peruse the site, every time I try to use the back arrow to go to the previous screen, I get the error message 'Time out".

Date Posted: 2/10/2016 10:24 AM ET
Member Since: 5/16/2009
Posts: 8,011
Back To Top

I got this one several times:

"502 Bad Gateway

The server returned an invalid or incomplete response."

 

I sent in feedback. Hopefully they will correct the problem. I'm getting pretty tired of the spinning wheel and the crashing pages too.

**Everyone- if you're having an issue or a problem with the site, please send in feedback. **

Date Posted: 2/10/2016 10:44 AM ET
Member Since: 4/28/2009
Posts: 9,645
Back To Top

Now I'm getting that one too, Debbie.

Date Posted: 2/10/2016 12:13 PM ET
Member Since: 6/20/2007
Posts: 4,979
Back To Top

Yup, just got that one too.

Date Posted: 2/10/2016 12:28 PM ET
Member Since: 8/17/2008
Posts: 8,481
Back To Top

Lately I've noticed that every time I click the Book List option, the site does nothing.  When I click it a second time, it launches the function.

Date Posted: 2/10/2016 1:39 PM ET
Member Since: 6/2/2014
Posts: 8,863
Back To Top

I've been getting the bad gateway alot

Date Posted: 2/10/2016 8:16 PM ET
Member Since: 12/3/2005
Posts: 3,336
Back To Top

I'm having the same problem with the Book List option as Val.

Date Posted: 2/11/2016 11:19 AM ET
Member Since: 2/17/2006
Posts: 468
Back To Top

Ditto on the bad gateway. I get that often. 

Date Posted: 2/12/2016 7:50 AM ET
Member Since: 9/1/2010
Posts: 268
Back To Top

Ditto on bad gateway and the Book List function.

Date Posted: 2/15/2016 8:31 PM ET
Member Since: 7/30/2005
Posts: 585
Back To Top

I just came over here to check and see if anyone else is getting "502 BAD GATEWAY".  Looks like I'm not the only one.

Date Posted: 2/15/2016 10:51 PM ET
Member Since: 8/20/2007
Posts: 1,020
Back To Top

I don't get the 502 Bad Gateway error often, but have seen it several times in the past few of days.

PBS  is upgrading its image storage server and migrating files to it in the background so as not to shut the site down during the process. This is expected to take several more days and may be finished by the end of the week. The image migration is noticeably impacting image display times and possibly also slowing down system response times in other areas as well. Perhaps the Bad Gateway and time out errors we are seeing are related to this?

I am willing to give the benefit of the doubt and wait to see if the errors go away once the transition to the new image server is complete before contacting the team about the problem.



Last Edited on: 2/15/16 10:53 PM ET - Total times edited: 1
Date Posted: 2/16/2016 10:57 AM ET
Member Since: 3/9/2009
Posts: 8,982
Back To Top

I'm getting server errors while trying to print my label to mail out a swap book.  504 Gateway error.  Server did not respond in time. 

Date Posted: 2/16/2016 11:07 AM ET
Member Since: 6/2/2014
Posts: 8,863
Back To Top

I just had that happen to me Lisa!

 

I just wish this site would run smoothly.

Date Posted: 2/16/2016 1:11 PM ET
Member Since: 1/17/2009
Posts: 9,793
Back To Top

I have a lot more errors (A LOT more) when using Chrome (usually use IE or Firefox). So, you coudl try a different browser and see if you still have as many issues.

Date Posted: 2/16/2016 6:10 PM ET
Member Since: 8/26/2008
Posts: 763
Back To Top

Me too - Bad gateway

Date Posted: 2/16/2016 8:27 PM ET
Member Since: 6/19/2008
Posts: 5,677
Back To Top

Yep ,same here...bad gateway.....all day

Date Posted: 2/17/2016 9:11 AM ET
Member Since: 6/20/2007
Posts: 4,979
Back To Top

So bad that I couldn't print a label yesterday--and also got the error when I tried to PM the requestor. Ridiculous.

Date Posted: 2/18/2016 2:16 AM ET
Member Since: 8/20/2007
Posts: 1,020
Back To Top

Although I haven't had serious problems with the gateway error (it has always gone away for me on my second try), and have not personally experienced time-out errors recently, it appears that a number of other members are having problems with these. In these cases, feedback should be sent to the Admin Team to let them know.