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Topic: Anyone else having trouble uploading images?

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Subject: Anyone else having trouble uploading images?
Date Posted: 1/1/2012 6:50 PM ET
Member Since: 7/23/2008
Posts: 74
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I've been trying on and off for a couple days to upload images (I've uploaded many in the past without issue) - my images aren't posting. In fact, I can get through all the steps, even choosing my appropriately sized image, and it just never posts.

Just wondered if I was alone here, or if others are having the same problem.

 

Date Posted: 1/1/2012 7:25 PM ET
Member Since: 8/16/2007
Posts: 15,185
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Are you seeing that the Image is pending? Often the image will take a day two to show up if image approvers are caught up (some can take up to 2 weeks to show up). But with the holidays, it may be that there is not as many getting approved and it may take a few more days. You would see that the image is pending though.

Date Posted: 1/1/2012 7:55 PM ET
Member Since: 7/23/2008
Posts: 74
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No, it doesn't go that far and never shows a pending image - it doesn't seem to post in the normal way at all.

Date Posted: 1/1/2012 8:12 PM ET
Member Since: 8/26/2006
Posts: 9,321
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Double check to be sure the images are in jpg format.  When you look at the file, the last part should say .jpg

If it says something else, many image programs will allow you to use the "save as" feature, and you can save the images as a jpg.  Then be sure to delete the other image so you don't mix them up.

Could be something else though.

If you like you could PM Melanie or me, and we could help you trouble-shoot.

 

P.

Date Posted: 1/1/2012 8:33 PM ET
Member Since: 7/23/2008
Posts: 74
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Thanks, will PM you

Date Posted: 1/1/2012 9:17 PM ET
Member Since: 12/28/2006
Posts: 14,167
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I submitted one in early December, it was quite awhile getting changed it the system (at least a week, maybe two).  But, I did receive notification that the edit was pending.

Subject: It was my browser!
Date Posted: 1/1/2012 9:37 PM ET
Member Since: 7/23/2008
Posts: 74
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Hi everyone, I upgraded to Internet Explorer 9 and it turns out that IE was the problem - I closed the browser and used Google Chrome and was able to upload the images. I realized it had to be the browser when Pat asked me in a PM what browser I was using!