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Topic: Is there anything else I can do?

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Subject: Is there anything else I can do?
Date Posted: 8/20/2008 11:34 PM ET
Member Since: 3/17/2007
Posts: 56
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I mailed a book to another member on July 29. It still has not been marked received. I've mailed books to this part of the country often since I joined, and it usually takes about a week and a half for the book to arrive.

About a week ago, I sent a PM and asked the other member if the book had been received. I've had no reply. I realize that this member may be on vacation, or maybe the book got held up in the mail somehow. That said, can anyone think of something else I can do?

I wrap books that I mail very carefully, so I don't think that's the problem. I guess I probably won't get a credit for this book, but I wonder if I have any other options.

Thanks in advance for any suggestions.

 



Last Edited on: 8/20/08 11:36 PM ET - Total times edited: 2
Date Posted: 8/20/2008 11:35 PM ET
Member Since: 1/25/2007
Posts: 6,567
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I think all you can do is wait for it to be marked lost. I think that happens after 4wks.

Date Posted: 8/20/2008 11:40 PM ET
Member Since: 8/13/2008
Posts: 13,147
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What happens after it's marked lost?

Date Posted: 8/21/2008 9:48 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Well if you used DC then you'll still get your credit if not then they get their credit back you get no credit. If the account is deemed inactive then the system will mark it received for you.  I'm not sure how long an account has to go without activity before it's deemed inactive. But it can't be that long since it's set up to mark books received.  Have you checked their account?  If you hit the PM button the transaction then click on their name you can see if they still have a WL and Bookshelf. If you click on the bookshelf it'll say if their account is inactive or on hold.  It's still vacation season so that could be why it hasn't been marked received.

Date Posted: 8/21/2008 10:24 AM ET
Member Since: 2/28/2007
Posts: 2,164
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Oh, don't go and try to use logic when it comes to media mail.  :)  Just because it got to that part of the country in a week before doesn't mean it will again.  There is incredible variability in media mail ship times, it's one of the reasons it's the cheapest way to mail. 

Even if it goes lost, don't lose hope!  If the book arrives after the "lost" date, the recipient can still mark it received and you'll get your credit. 

Date Posted: 8/21/2008 10:34 AM ET
Member Since: 6/17/2008
Posts: 626
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I would wait a little longer too.... I have had Media Mail shipments take nearly a month and sometimes more- since it is so cheap, it is not generally given the priority by the PO.  Unfortunately, transit times, as a result, can be unpredictable.  As a general rule, it usually takes about 10 days for my Media Mail shipments to go through.. but there is always the exception.

Date Posted: 8/21/2008 10:38 AM ET
Member Since: 8/1/2007
Posts: 5,034
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I just had one recently that hung around forever.... but did finally get there.  We get used Media Mail taking 7-14 days, but every now and then it takes a LOT longer, but I've sent out 400 books so far and while a few took a LOOOONG time, none were ever Lost in the Mail.

Date Posted: 8/21/2008 11:10 AM ET
Member Since: 2/8/2008
Posts: 3,898
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Yes, media mail can be really strange.

I had a shipment coming from South Carolina that only took 5 days to get here (California). However, a shipment from my state took 3 weeks to get here. Go figure!

Date Posted: 8/21/2008 11:31 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Also was the book going to Florida or that area of the country?  Because Hurrican Fay could also be the culprit.

Date Posted: 8/21/2008 11:37 AM ET
Member Since: 2/8/2008
Posts: 3,898
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Good point, Mary

Date Posted: 8/21/2008 4:11 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Hi Holly--

If you check the Help Center under "A book I sent is lost in the mail!", there are explicit instructions on what steps to take next, once the book is officially marked "lost".

Cheers,

Catt

Date Posted: 8/21/2008 6:25 PM ET
Member Since: 3/4/2008
Posts: 1,673
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I have nothing to add to this topic, but man Lisa D. does that donut look deeelicious!!!

Date Posted: 8/21/2008 7:23 PM ET
Member Since: 5/9/2006
Posts: 1,756
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I have a wish list book on its way to me from CA and it has confirmation on it. The last it was heard of was on the 8th in Redding, CA and I am in OK. I am so afraid it is lost and of course it being a wish list book I am anxiously awaiting it. There is no telling what happens to our books at times. I sent one to NV and watched it on the confirmation as it went to CA and then CO before it decided to finally get to NV. I also had someone send me a book from NV (another wish listed) which is the first book I have ever had that is truly lost (had 3 that were posted lost but finally showed up).

Date Posted: 8/21/2008 11:15 PM ET
Member Since: 3/17/2007
Posts: 56
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I just wanted to thank eveyone who responded to my note. I'll keep my fingers crossed for my credit. Thanks again, all.

Date Posted: 8/22/2008 10:28 PM ET
Member Since: 4/16/2008
Posts: 770
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That's why I almost always print my postage or at least DC it.  I just had one go lost on it's way to Guam.  Printing the postage insured my credit.  I think the person who was supposed to recieve it also got her credit back in that case.

~Karen~

Date Posted: 8/22/2008 10:37 PM ET
Member Since: 5/20/2008
Posts: 1,123
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I know you said it was sent in July, but right now is prime textbook ordering time, so media mail seems to take a longer - I had a recent order set around in Jersey for five days!

Date Posted: 8/23/2008 12:46 PM ET
Member Since: 8/19/2007
Posts: 4,300
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I find that books to the East Coast seem to take longer to get to their destinations than any other part of the country.  Don't know why though. Pat

Date Posted: 8/23/2008 3:57 PM ET
Member Since: 5/9/2006
Posts: 1,756
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Update on the book that was sent from CA on the 8th - arrived today so it was touring the country before coiming here. Of course I have had some that have come from further away and gotten here in 3 days. It's weird.