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Topic: asked to order more books

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Subject: asked to order more books
Date Posted: 9/30/2016 11:46 AM ET
Member Since: 6/13/2009
Posts: 503
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I recently requested a book from my wishlist...so happy to finally have it available. The person accepted the request and said they would mail it by October 5. Fine no problem. Then today I get a personal message from her saying "could you  look at my bookshelf and  choose some additional books too. The book you requested is sort of heavy and is going to cost me a lot on postage. If I am going to spend a lot out of pocket on postage I would prefer to ship more books and get more credits"

     Honestly I only want the one book but am afraid to reply and tell her that for fear she will then go back and cancel my request before shipping the book I actually want!!!  Its a paperback book of about 300 pages...so I don't think its really a great deal of postage.

Date Posted: 9/30/2016 11:54 AM ET
Member Since: 6/30/2008
Posts: 2,831
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I would not operate from a sense of fear. If you can't find another book say that.

Date Posted: 9/30/2016 11:57 AM ET
Member Since: 9/9/2012
Posts: 59
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I mail that size frequently without extra charges too.  I would probably decline as I just find that rude.  If they were to not send it I would then report to pbs to alert them to a member potentialally not followong etiquette and forckng people to order more books from them.  I guess it really depends on how badly you want the book.

Date Posted: 9/30/2016 12:06 PM ET
Member Since: 6/13/2009
Posts: 503
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I think I will just nicely let her know I only want the one book and look foward to receiving it.

Date Posted: 9/30/2016 12:15 PM ET
Member Since: 3/25/2014
Posts: 2,793
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This happened to someone else, I wonder if it's the same member.  

I think if you don't order another book they are going to cancel and not send you the book.  I know they are not supposed to do this and this is not how the club works.  The high cost of postage to mail books is one of the reasons why less members are posting desirable books.  More members would trade if they could sent out multiple books in one shipment.  Everyone does not have the same amount of money and some people really feel the financial pinch.  

 

Date Posted: 9/30/2016 12:27 PM ET
Member Since: 9/8/2009
Posts: 619
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I think that one of the conditions of membership is that you only post books you're willing to mail so, no, I certainly wouldn't feel obligated to request additional books.  If she couldn't afford to mail it, she shouldn't have posted it.  If she cancels the request, I'd report the exchange to the site administrators. 

Date Posted: 9/30/2016 12:50 PM ET
Member Since: 2/13/2007
Posts: 2,272
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I agree totally with BookwormKath. That is totally against the Terms of Service the member agreed with. I would not hesitate to bring this to the attention of PBS. That's blackmail...if you want your WL book, you have to order more. I've read of this happening to other members too and it's totally unacceptable!

Date Posted: 9/30/2016 1:50 PM ET
Member Since: 6/13/2009
Posts: 503
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she canceled the request.................... :(    

 

Date Posted: 9/30/2016 2:02 PM ET
Member Since: 1/3/2010
Posts: 15,532
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Were there others who had the book on their WL? Or were you the only wisher? Makes a difference. But as others have suggested, please report this to PBS via the contact us button. This isn't the way PBS works or should work.

Sorry you lost the book this time, hope it comes round again for you.

Date Posted: 9/30/2016 2:37 PM ET
Member Since: 6/13/2009
Posts: 503
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I don't know if i was the only  one or not. However, my request was accepted by her and she picked a "would mail by" date of October 5th. Yes, I have contacted PBS with the info.

Date Posted: 9/30/2016 3:18 PM ET
Member Since: 6/2/2014
Posts: 9,386
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I had the same situation! 

mistie -
Date Posted: 9/30/2016 4:48 PM ET
Member Since: 9/27/2007
Posts: 2,019
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The difference between mailing a "normal" paperback under 1lb, and this "heavy" paperback (assuming it is even over 1lb) is all of 48c. Glad you reported her.

Personally, after she cancelled, I would have been inclined to send her a PM pointing out that it was only a 48c difference, quoting her from the regulations about only posting points you were willing to mail.  It woul dbe interesting to see if TPTB see a habit of this in her/his account.

Date Posted: 9/30/2016 5:18 PM ET
Member Since: 9/22/2014
Posts: 256
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Possibly a new member? Maybe suggest to her that if she wants to save on postage she should post in the Wishlist Multiples thread in the Bazaar instead of posting books individually that she doesn't want to ship individually. But anything posted to her bookshelf she should be willing to mail as a single.

Date Posted: 10/7/2016 6:49 AM ET
Member Since: 1/22/2008
Posts: 689
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So sorry this happened to you. I'm glad you reported it. She had the choice whether to post a heavier book. But once it was posted she needed to be willing to mail it. Hopefully another copy will come along soon.

Date Posted: 10/7/2016 11:12 AM ET
Member Since: 6/2/2014
Posts: 9,386
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You could report it but depending on why she cancelled will make a difference. I had someone do this to me and when I said no thanks, cancelled with, "can't find the book"  

Date Posted: 10/7/2016 1:05 PM ET
Member Since: 2/13/2007
Posts: 2,272
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If they see a pattern of not sending books when the member declines to request more books, because they can see the PMs between members, I think, despite the reason they state for not sending the book, that might earn the offending member a warning from PBS, if not more. Especially a pattern of posting WL books, newly posted, and then saying they can't find it...that sends up a red flag!

Date Posted: 10/7/2016 5:24 PM ET
Member Since: 8/26/2008
Posts: 780
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While clearly not within the current guidelines, perhaps it is significant to note as an indication of the current economic reality. PBS has endorced via book bazaaar wish list multiples. I have looked often and it is a mess to navigate. It is not worth the value of a credit to ship an individual book any longer. Perhaps it is time to consider being able to search and post multiples only. Not very tech savvy but likely it is doable for individuals to encode account for multiples only and for members to search for multiples. The Book Bazaar thread is not going to do it and many are no longer willing to post individual books wish list or otherwise. PSB may need to evolve to the current economic realities.

Date Posted: 10/7/2016 7:28 PM ET
Member Since: 4/25/2007
Posts: 11,518
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Members can certainly use the Book Bazaar and the WL multiples thread to find takers for their books.  However, if they choose to post them FIFO, then they need to be prepared to send them out individually and not ask the other member to order more books from their shelf if the book is heavier.

Cancelling the request just because the other member won't order more from you is against the TOS of PBS and definitely should be reported to the PBS team.

Date Posted: 10/7/2016 8:04 PM ET
Member Since: 2/13/2007
Posts: 2,272
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 It is not worth the value of a credit to ship an individual book any longer.​

Perhaps for the member quoted it is not worth the value of a credit to ship an individual book, but it certainly is for me. I can't even find most of the books on my WL locally for $2.61 or under. WL books are what I request.

Those are the terms of service we all agreed to when we joined, I expect other members to honor that agreement.

I have searched the WL Multiple thread repeatedly and while I can find 2 WL books I would like to request, the majority of members require you to request more books from their bookshelf, but they have nothing I want. It is not worth a credit to me to request a book I don't want to get two I do...the only person who benefits is the one who will only send multiples. If it's on my WL I'll get it in time and I'm happy to wait.

Date Posted: 10/8/2016 8:36 AM ET
Member Since: 8/26/2008
Posts: 780
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My point was not what it would cost to buy the requested book. I only have hardcovers because of eyesight. It cost a minimum of $3.09 to ship plus a swap fee $0.49, so obtaining a book costs  $3.58. Buying credits( which includes swap fees) from PBS costs is $3.79. It is not worth the hassle of shipping a book for $0.21 cents. before the cost of tape. 

I am not endorcing what the person did and agree if you post then send. Only noting that perhaps to continue to have members willing to swap instead of just buy credits, it would be good to have the ability to request and list as multiple only. The economics are different today than 2007 so maybe PBS needs to address those changes.

Date Posted: 10/8/2016 4:36 PM ET
Member Since: 6/2/2014
Posts: 9,386
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Posting and sending a book is worth it even with tape. Multiples only will drive more people off the site.

 

Date Posted: 10/8/2016 5:30 PM ET
Member Since: 6/30/2008
Posts: 2,831
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reporting a member is useful so that a pattern of activity can be seen. bad actors can be seen by the administation. However the administration is not likely to remove somebody from the club with membership down.

Date Posted: 10/8/2016 7:26 PM ET
Member Since: 8/26/2008
Posts: 780
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Michele,

People are not being driven from the site either way. Currently people are being driven from posting individual hardcover books as the cost to ship exceeds the cost to purchase a credit. There is no dis to PBS, it is just math. Perhaps some enjoy sharing are are willing to go out of pocket for every individual hardcover book sent. Many are also not and will just request without posting. Without eliminating the current system, it should be possible to have a choice to only post your bookshelf as multiples and for members to seach by multiples. Presently FIFO is dead, it is a club that exchanges among friends or avoids the system with the Book Bazaar W/l multiple. It would encourage posting if members could encode for multiple only. They would then post. Today they either post to bazaar or do not bother because every single hardcover costs more to post than it costs to just purchase a credit.

Mary Anne

Date Posted: 10/8/2016 10:40 PM ET
Member Since: 6/2/2014
Posts: 9,386
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Nope, no one i know is saying that 1 h/c is too  much. Sometimes people are getting h/c for a couple bucks, most aren't.  I know a lot of folks on here and none of thim think like you. Many would leave if they had to get books in multiples and that is money loss...ordering a book (s) you don't want?  

Yeah, all math. Plus I've read your posts, spend a day going through them and you'll see why i know it isn't about money in this case. 

Date Posted: 10/8/2016 10:40 PM ET
Member Since: 6/2/2014
Posts: 9,386
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