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Topic: asking for a credit back plus 1 more...

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Subject: asking for a credit back plus 1 more...
Date Posted: 3/22/2015 9:03 AM ET
Member Since: 6/2/2014
Posts: 9,660
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To cover postage. I'm waiting for a response on the book that came taped. I am asking for my credit back but also will send the book back if this person wants it back. Is it ok to ask for a credit to cover postage? I tried to find it in the rules but I couldn't find it. Thanks, Michele
Date Posted: 3/22/2015 10:55 AM ET
Member Since: 9/19/2006
Posts: 3,404
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Yes, that is how it's always been done. Now you may not get the response you want. They may tell you to just keep the book rather than spend another credit on their unpostable book. The one thing you DON'T want to do is send the book back BEFORE you get the extra credit for postage. In the past, some senders have said they will not send their credit until after they receive the book back. This is a no, no. If they do this, you are not obligated to send their book back. So, make sure you get that credit first if they agree to send it to you to cover return postage.

Pam

Date Posted: 3/22/2015 10:58 AM ET
Member Since: 6/2/2014
Posts: 9,660
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Thanks Pamela!

Date Posted: 3/22/2015 11:16 AM ET
Member Since: 9/19/2006
Posts: 3,404
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You're welcome. I'm looking forward to Saturday's meeting. I hope MrsGrim is able to attend this time. I am really curious to meet her. See you Sat.

Pam

Date Posted: 3/22/2015 12:57 PM ET
Member Since: 6/2/2014
Posts: 9,660
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Looking forward to it!

One more question please, if this member doesn't give me a credit for postage, am I obligated to return it? 

Date Posted: 3/22/2015 1:30 PM ET
Member Since: 7/19/2008
Posts: 15,471
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No.

Date Posted: 3/22/2015 1:43 PM ET
Member Since: 6/2/2014
Posts: 9,660
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Thanks!
Date Posted: 3/23/2015 2:13 AM ET
Member Since: 12/28/2006
Posts: 14,177
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You are not obligated to return an unpostable book (rarely happens in fact).  If the sender requests the book return, it is optional for you to do so and they must first provide a credit or otherwise reimburse you for postage prior to mailing.

Date Posted: 3/23/2015 9:28 AM ET
Member Since: 6/2/2014
Posts: 9,660
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As of right now she wants the book back with me paying return postage. We'll see what happens...

Date Posted: 3/23/2015 11:33 AM ET
Member Since: 7/7/2007
Posts: 4,815
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Michele, the text you're looking for about paying for return postage is here, in case you want to point the sender to it: http://www.paperbackswap.com/help/help_item.php?id=344

Date Posted: 3/23/2015 1:05 PM ET
Member Since: 7/19/2008
Posts: 15,471
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This is the important bit.

  • Remember that the requestor is not required to send a problem book back at his or her expense.   The sender of a problem book does risk losing credit, book and postage; this is the incentive not to send problem books. 
    • If you want a problem book back you can provide a stamped, self-addressed envelope to the requestor by snail mail (or you can give the requestor an extra Book Credit to compensate for postage, if both of you agree on that).
    • Refund and postage compensation must be completed first - before the requestor returns the book (= it is not OK to wait to refund credit until getting a problem book back in the mail, or to expect the requestor to send the book back before getting postage compensation as described above).