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Topic: Attn BoB members what to do,,,,,,, SORRY

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Subject: Attn BoB members what to do,,,,,,, SORRY
Date Posted: 9/18/2008 10:41 PM ET
Member Since: 6/9/2007
Posts: 114
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I started this post and it posted it self before I wrote anything!!!

My question is what to do if you sent out a box of books and do not get the ones you swapped for??

I PM this person 3days ago. She did  not respond. I confirmed with the post office that she received my books but she has not marked them received either.  This is the 1st problem i have had with BoB. I love swapping but don't want to get shafted!

Any help???

Budsmama.........lynn

Date Posted: 9/18/2008 10:53 PM ET
Member Since: 7/24/2008
Posts: 550
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How many days has it been since you made the deal?  How many days has it been since you sent the box.  You need to give her 7 days to reply to your pm.  She could be on vacation.  She could be in an area hit by ike, there could be alot of reason for not getting back to you yet.  At least give her the benefit of the doubt.  IF you are a BOB member why dont you have the Icon by your name?

If you have not heard from her in a couple of days I would send her another PM and then give her a couple more days to respond, what state did she live in? 

If she dont respond after that, then you can contact PBS.

Date Posted: 9/18/2008 11:38 PM ET
Member Since: 10/29/2005
Posts: 7,466
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where is this person from??  Could they have been affected by the storm??

Cathy A. (Cathy) - ,
Date Posted: 9/19/2008 10:10 AM ET
Member Since: 12/27/2005
Posts: 4,132
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From the Help Center:

What if I never receive my Box-O-Books?

If you have agreed to a Box-O-Books swap and the other Boxer's books don't arrive (or if the swap is not marked mailed by a week after it was accepted), you should contact the other Boxer using the Personal Message button on the swap, to ask if the Box was mailed (or when it might be mailed).

If the other Boxer does not respond to your Personal Message within a week, you should contact us and we will look into the situation.

Date Posted: 9/19/2008 5:27 PM ET
Member Since: 7/24/2008
Posts: 550
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Again, you boxer icon is not showing up by your name, was this a under the table type of deal?

Date Posted: 9/20/2008 7:28 PM ET
Member Since: 6/9/2007
Posts: 114
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This person  was not hit by Ike, she only lives 25 miles from where I live. I have PMed her twice already.

I asked for swap on 8-17 she accepted on 8-20 printed on 8-21 and SAID she mailed on 8-29. My box was delivered according to mail conformation. She has not marked my box received either.

And yes, I AM a boxer but have my account on hold at this time. No it was not a swap done under the table.

Thanks for the help,

 

Date Posted: 9/20/2008 7:44 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Hmm. Very risky flaking on a BOB deal w/someone who lives so close and has your address.  I guess you can contact PBS.  Maybe a reminder from them will help get your books mailed.

ETA:  you could offer to pick them up from her :-)



Last Edited on: 9/20/08 7:44 PM ET - Total times edited: 1
Date Posted: 9/20/2008 7:58 PM ET
Member Since: 1/8/2007
Posts: 8,139
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A-HA! I did not know that the "Boxer" icon is removed when the account is on hold! Thanks for this information!

Sorry about your books. I'd say to follow the procedures in the Help Center regarding when to PM and when to Contact PBS. Good luck!