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Topic: Average time for "waiting for member"?

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Subject: Average time for "waiting for member"?
Date Posted: 2/1/2014 1:12 PM ET
Member Since: 4/28/2009
Posts: 9,504
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I know there have been lots of discussions here about books rolling over to 3, 4, 5 posters before a request is accepted......that got me wondering about the 2 books I 'ordered' 3 days ago that still say "waiting for member".  They are each a single book ordered from 2 different members.

anyone keeping track how long a "waiting for member" status lasted before being accepted by that person?  I'm thinking 3 days without a response yet from either member probably means the requests will roll over or go to my WL.

(I was trained as a behaviorist so things like this are just part of my curiousity)

Date Posted: 2/1/2014 1:46 PM ET
Member Since: 8/19/2007
Posts: 4,219
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I usually try to accept as soon as I see someone has requested a book and send the book out within 3-4 days after accepting.

However, having said that, this is winter in my part of the world (and almost everyone else's also), and depending on what my weatherperson says about snow, I will wait to accept a request so that I can get out to the PO when the roads are clear.  This might be what your sender is doing also.  Then again sometimes people have just abandoned an account and it will go the full time and then roll over. Good luck. Pat

Date Posted: 2/1/2014 7:21 PM ET
Member Since: 1/14/2007
Posts: 16,645
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Jeanne, a member has five days in which to accept a request.  If not responded in that time, the request gets rolled over to the next member.  You can check this by putting your mouse over the gray mark and the dateline date will pop up.

Date Posted: 2/1/2014 8:48 PM ET
Member Since: 4/28/2009
Posts: 9,504
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Yes, June, I know the rules, but my question is about observing member behavior here.........is the fact that it's day 3 already without a response mean it's likely this will be one that rolls over to the next sender?

 I understand waiting to mail & hoping for a day it's above 0 degrees or the snow is plowed, but I haven't heard of mass power outages that would keep members from responding at all.

Date Posted: 2/2/2014 2:24 PM ET
Member Since: 5/1/2010
Posts: 372
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Jeanne,

I've had some members wait until an hour before time runs out to accept my order and print the mailing label for whatever reason. I guess some people need all the time they can get.

Date Posted: 2/2/2014 3:41 PM ET
Member Since: 5/29/2011
Posts: 634
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In answer to your question; which also interests me, I believe for the books i receive most are marked accepted within 2 days to send to me, if the book rolls over to day 3, normally I don't get the book from that person. 

Normally i respond within the first 3 days to say I accept and will send the book out but pick the latest date out to ensure i can get to the Post office in time.

 

Date Posted: 2/2/2014 3:42 PM ET
Member Since: 6/19/2008
Posts: 5,571
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I have this happening on my account right now , I have 2 that say "Waiting for member"   1 is a WL  book and say Requested 1-29-14 @5:44 and the other I ordered 1-29-14 @5:58.

I do understand ,especially about weather issues ,( not sure where they live) but here in Michigan the weather has been really bad. My question is " about the WL book? why post if you dont respond.

 



Last Edited on: 2/2/14 3:45 PM ET - Total times edited: 1
Date Posted: 2/2/2014 11:02 PM ET
Member Since: 4/28/2009
Posts: 9,504
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Lisa, that is a good point about posting WL books.  I wonder if they didn't realize it was on WL before they posted it?

Date Posted: 2/3/2014 9:49 AM ET
Member Since: 2/13/2007
Posts: 2,249
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In my experience book requests that are not accepted until the very last second are much more likely to be the books that are not mailed within the deadline and the order cancelled by the system.

Date Posted: 2/3/2014 12:56 PM ET
Member Since: 10/14/2010
Posts: 577
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I am one of those that when ordering a book in the system, will check the bookshelf to make sure I'm not interested in another book to save them postage (or interested in 5 or more books so I can ask for a deal and make my credits stretch farther).  My general experience from this watching is that if a book isn't accepted within the first 2-3 days it is less likely to be.  I will note that I've still had people who literally wait until the last hour so this is no guarantee.  I would also say that if it is important to know (as in the case of ordering more off the shelf where you only want one of the requests to bleed through to the next person), then sending a PM to the sender (be polite and to the point obviously as most are not used to receiving these) will solve the problem.  Even the people who wait to the last minute tend to respond to PM's.

EDIT: To date I haven't encountered one of those people who mail something a month late, so I can't qualify for those senders, the only books I've received after the system has marked them as lost where posted on time they just took unknown detours to get here.

From my own personal sending, it would depend upon where in the cycle you request the book.  The first person who requests a book from me will most likely wait the maximum time allowed, as I like to let the requests accumulate to save in my time wrapping and labeling.  At the same time, I have checked the site just before wrapping and have accepted and mailed a requested book within a few hours of the request being made.



Last Edited on: 2/3/14 12:58 PM ET - Total times edited: 2
Date Posted: 2/3/2014 1:06 PM ET
Member Since: 8/16/2007
Posts: 15,185
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 My question is " about the WL book? why post if you dont respond.

Some members post books with the plan to read them while they work their way through the system. Sometimes they don't realize they are WL and their time is short so they don't finish them in time.

Date Posted: 2/3/2014 6:40 PM ET
Member Since: 6/19/2008
Posts: 5,571
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Finally ,the wl book was accepted and printed , now the other is still waiting for member.Which says it has to be marked mail by 11:00 pm tonight.

Date Posted: 2/3/2014 9:14 PM ET
Member Since: 1/30/2010
Posts: 8,359
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Lately I've been waiting longer than usual to accept requests, only because I've been really busy with college auditions for my daughter.  There have been quite a few times that I've accepted on days 3-5, because I've only been checking in every 2 days, have been out of town a lot, and will only accept after I've double checked the book at home.  That said, I've fulfilled every request.  I'd say by day 3 it's less likely, but not entirely unlikely, that your request will be fulfilled by that member.  Good luck!

Date Posted: 2/7/2014 5:36 PM ET
Member Since: 4/28/2009
Posts: 9,504
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one book rolled over, the other got accepted at the last minute and now has been waiting for 3 days for the sender to mark when they plan to mail.

Date Posted: 2/7/2014 6:22 PM ET
Member Since: 8/3/2009
Posts: 533
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I sometimes wait to accept until I know when I'll be able to get to the PO next. This last week I had a request that I totally planned to mail, but hadn't accepted because I didn't know my schedule yet.  The requestor canceled. *shrug* It's not always that a request that isn't accepted right away has gone to a member who's not currently active. Unfortunately, the PBS system doesn't let you postpone to the latest date right away; you have to wait a few days and then mark when you can mail.

Date Posted: 2/7/2014 9:31 PM ET
Member Since: 1/17/2009
Posts: 9,664
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What is most interesting to me is that almost everyone assumes that the way that one transaction is handled must be how the other member handles all transactions.

I generally like to mail once a week, on Sunday. If you order a book from me on Sunday night, I will probably wait a few days before accepting the order, and then will mail it out 5 days after that. If you order a book from me Sunday morning, it will go out same day.

So, one member thinks I must always be a slow mailer. Another member is really impressed by how fast I mail.

And neither thing is true.

That's why I don't overthink this stuff. Every transaction is different and proves nothing about any other transaction, even by the same person.

 

Date Posted: 2/8/2014 1:38 AM ET
Member Since: 2/26/2013
Posts: 741
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Personally, I try to accept and send as soon as I can, since I know they're waiting for the book.  But back to your question - I had a WL book and the member waited the entire five days before responding.  Some people may not check PBS daily, (but they get mail and probably check that so know they have requests), and some people wait until the last minute to accept and last minute to mail.  I wonder if these people get upset when THEY order a book and it doesn't get out as quickly as they want?  It's no fun waiting a month for a book to get here, when I try to get it to them in around a week, but you can't change people, you can only change your reaction to them.

Date Posted: 2/8/2014 10:28 AM ET
Member Since: 1/17/2009
Posts: 9,664
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But thats my whole point. Even if someone waits 5 days to accpt your order and 5 more days to mail the book .... There is absolutely nothing to say that that is how they usually handle book orders or that they don't normally mail out within a couple of days. And when someone mails out in a couple of days, there is nothing to suggest that they dont normally wait the entire time to mail books out.  I dont wory about how long it takes to get books out, i mail postable books within site timelines, and thats my obligation as a club member. 

Date Posted: 2/8/2014 3:12 PM ET
Member Since: 4/28/2009
Posts: 9,504
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  Well, I almost always "accept" orders within 24 hours of seeing them unless I just came back from the PO.  I have a regular schedule of when I'm out of the house (nearest PO is 5 miles away so I don't just do a PO run unless I have other errands) so I print the mailing label as soon as I accept an order, then put the mail date out a day or 2 after I think I will actually be running to the PO so if something comes up and I can't make it to the PO the day I expected, I still have 1-2 days without mailing late.

Date Posted: 2/8/2014 5:41 PM ET
Member Since: 6/19/2008
Posts: 5,571
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Well ,the WL book canceled.....she let it time out.