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Becoming the Best: How to Gain Company-Wide Commitment to Total Quality, a Questionnaire Approach to Determining Business Excellence
Becoming the Best How to Gain CompanyWide Commitment to Total Quality a Questionnaire Approach to Determining Business Excellence
Author: Barry Poppwell, Alan Wildsmith
This is the story of how Neil Johnson brings his company back from the brink of collapse. He gradually realizes that total quality is the key and that if everyone endeavours to do their best, the company fortunes will improve. He then translates his idea into practice.
ISBN-13: 9780566075902
ISBN-10: 0566075903
Pages: 156
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Publisher: Ashgate Publishing
Book Type: Hardcover
Members Wishing: 0
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