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Best Practices Building Your Business with Customer-Focused Solutions
Best Practices Building Your Business with CustomerFocused Solutions
Author: Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research and an investment of $30 million, Arthur Andersen has created it...  more »
ISBN-13: 9780613920209
ISBN-10: 0613920201
Publication Date: 5/2000
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Publisher: Rebound by Sagebrush
Book Type: School Library Binding
Other Versions: Paperback, Hardcover, Audio Cassette
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