Harvey Mackay suggests basic details in this book, like being aware of how respectfully you address a someone else's secretary, but as simple as these suggestions are, they are critical. Mackey's brand of professionalism -- of delivering what you promise -- is as effective and productive as it is simple. He does keep it simple, but this book is not short on value.
Do what you love, love what you do, deliver more than you promise. Author of Swim with the sharks without being eaten alive. Sought-after speaker in business Harvey Mackay can help you on the expressway to success.
Harvey Mackay is a great writer with good, solid, practical advice ... sometimes a little unique or surprising. An easy, interesting read ... the book is cram-packed but goes in easily because of his writing style. Highly recommended for small business and for managers in larger businesses as well --- not to mention a must-read for students and anyone aspiring to management or business ownership.
I definitely got my money's worth from this book.