Search - List of Books by Bo Edvardsson

Total Books: 4
Values-based Service for Sustainable Business Lessons from IKEA
2008 - Values-based Service for Sustainable Business Lessons From Ikea [Routledge Studies in Management, Organizations and Society] (Hardcover)
ISBN-13: 9780415458535
ISBN-10: 0415458536
Genre: Business & Money
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New Service Development and Innovation in the New Economy
2000 - New Service Development and Innovation in the New Economy (Paperback)
ISBN-13: 9789144015590
ISBN-10: 9144015593
Genre: Business & Money
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Service Quality
1998 - Service Quality (Hardcover)
ISBN-13: 9780669211528
ISBN-10: 0669211524
Genre: Business & Money
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Quality of Service Making It Really Work
Quality of Service Making It Really Work [Quality in Action] (Hardcover)
ISBN-13: 9780077079499
ISBN-10: 0077079493
Genre: Business & Money
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