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Topic: Book delivered to me by mistake...can't contact sender or PBSer who book wa

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Subject: Book delivered to me by mistake...can't contact sender or PBSer who book wa
Date Posted: 5/16/2009 2:24 PM ET
Member Since: 2/18/2006
Posts: 11
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Both the sender and the intended recipient do not show up in the directory.  The local postman delivered the  book to my address with a book that was intended for me.  Since I cannot contact either person, should I just send it back to the postoffice and have them redeliver it?  I would like to at least let the members know where the book is at, and if possible, arrange to get the book to the intended recipient myself but I have no idea where this rural road is and I am without consistent transportation. 

Date Posted: 5/16/2009 2:46 PM ET
Member Since: 1/29/2006
Posts: 54,837
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Michele, I would just give it back to the postman on Monday, or take it to the PO, and explain it was misdelivered to you.  You want to be sure they realize that part so they don't try to charge the requestor "forwarded" postage, or anything like that. 

I'm not honestly sure what the Team would do with the info, but you could contact them.  Maybe they could connect the other member with you, since they are not listed in the directory.  Not sure if they will,but you could ask.  (using the Contact Us link, under Company, at the bottom of the page)

Date Posted: 5/16/2009 2:52 PM ET
Member Since: 1/28/2007
Posts: 765
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I would add a sticky note "Not at this address" and put it back in your mailbox as outgoing mail. It's the Post Office's problem.

Date Posted: 5/16/2009 3:28 PM ET
Member Since: 4/25/2007
Posts: 11,443
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If the book was not addressed to you, give it back to the PO for redelivery to the correct address.  Either take it to the PO yourself or put it back in your mailbox with a note on it like Marilyn said.

Date Posted: 5/16/2009 3:49 PM ET
Member Since: 8/19/2007
Posts: 4,219
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From the way I'm reading your post, you received this book and another book (which was intended for you).  In this case, I'm not sure that the PO would send it back to the sender.  TPTB should have some info on these people, and I'd contact them to see if they can advise you.  Sometimes people don't put any info in the system that you can see, but TPTB can.  Good luck.  Pat

Date Posted: 5/16/2009 10:35 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Are you saying the book came addressed to you but you didn't order it? Did the same sender send you another book or are you waiting for a book from this sender?  You can tell but goign to the books En Route To You and either matching the state or clicking on the PM button.  

Or are you saying you got a package that wasn't addressed to you? That needs to go the post office or your mail box with a note saying wrong address. 

Did the book come in a package with a book you ordered and a packign slip for someone else?  Then mark your book received in the message to sender part put in that you received this extra book.  Ask for a credit to cover the postage to send it to the right person.



Last Edited on: 5/16/09 10:36 PM ET - Total times edited: 1
Date Posted: 5/17/2009 3:23 PM ET
Member Since: 1/17/2009
Posts: 9,664
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If you check on the package, part of the retun address is a Request ID. I don't think you can do anything with it, but  I imagine that if you were to give the request ID to PBS, they would be able to go look at the transaction and let the people know what happened. 



Last Edited on: 5/17/09 3:24 PM ET - Total times edited: 1
Date Posted: 5/18/2009 4:45 PM ET
Member Since: 7/12/2008
Posts: 1,181
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Sounds like a screw uip by the Post Office. If it has a name and address, you could give it back to your postal carrier and explain that it was incorrectly delivered to/left with you instead of the intended recipient.  As for letting the transactors know, you should use the CONTACT US info at the bottom of thescreen and tell them what you do know, so they can make the necessary contacts.