I received a request for a book. I sent it out and marked it shipped within a day of the request. It has been in my "books I've mailed" list since 10/18. When I logged in today I noticed that it is no longer listed there. It has been canceled as of 11/13. How can they cancel a request that has already been sent out? It is marked as "cancelled" in the transaction archive.  That is different then being marked as lost, right?  I have not yet contacted the requester. I'm not really sure what to do. Any help or advice you could give would be great.

Weird. If it's lost it has a question mark next to it instead of an X in the Transaction Archive.

If it's marked as canceled, I think I would contact TPTB using the "Contact Us" link in the bottom right hand corner of every page to see what they say. The sender can't cancel a transaction after the wrapper is printed, so I doubt they'll know.

I'm thinking it just went lost since 10/18 to 11/13 is 26 days.

Did you look in the transaction archive to see what it lists?

Thanks guys.  It does have the ? in the box on the left instead of the X.  But when I look under "request details" it says this...

Request Date: 10/17/2010 3:07 PM ET
Date Accepted: 10/18/2010 8:44 AM ET
Wrapper Printing(s):

• 10/18/2010 8:57 AM ET

Date Mailed: 10/18/2010 4:10 PM ET
Date Canceled: 11/13/2010 3:19 AM ET

I guess I'm just confused by the last line where it says "Date Cancelled."  So is this one just considered lost?

I think the "date canceled" thing under request details is just the standard phrase they use no matter if it went lost or not.

If you move your mouse over the "?" in the transaction archive, it will say "lost in the mail" although it does show up under "Details" as cancelled.

Thanks for the help everyone.  I appreciate it.  I'll consider it lost for now and hope that it turns up.  I just got freaked out by it saying "cancelled".  Thanks again!  :)