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Topic: book mailed late

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Subject: book mailed late
Date Posted: 6/12/2009 9:30 AM ET
Member Since: 3/28/2009
Posts: 55
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Hello.  I was just wondering if there are any repercussions or anything for a person that doesn't mail their books when they say they will?

I requested a book that was marked Mailed in the system 05/22/09 and I haven't received it yet.  I've gotten a couple emails from the PBS system asking me if I received the book yet.  Then today I went and looked at the details for that book mailing again just to check, and now it says:

  • 5/22/2009 1:00 PM - Electronic Shipping Info Received - LAS VEGAS,NV
  • 6/10/2009 2:34 PM - Enroute - BELL,CA

So apparently this person marked the book mailed 5/22 but didn't actually mail it until 6/10...

I just am curious if that's just considered okay or what...

Thanks.

Date Posted: 6/12/2009 9:34 AM ET
Member Since: 7/31/2007
Posts: 2,693
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that does not actually indicate it wasn't mailed until June 10, that is simply the first time it was scanned.....

Date Posted: 6/12/2009 9:38 AM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 7:27 PM ET - Total times edited: 1
Date Posted: 6/12/2009 9:40 AM ET
Member Since: 4/13/2009
Posts: 285
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I've had that happened to books that I've mailed - I think because "media mail" is a low priority it can sit around a while when there is alot of first class mail.  That's why the PBS system allows such a long time before marking a book lost.

Date Posted: 6/12/2009 9:45 AM ET
Member Since: 3/28/2009
Posts: 55
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Oh, I see what y'all are saying.  Thanks for your responses.

Just for discussion though - If a book is actually mailed much later than it was marked as such in the system, does anything in particular happen because of that or is it just oh well, you got the book eventually...? 

Date Posted: 6/12/2009 9:47 AM ET
Member Since: 7/12/2008
Posts: 1,181
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Actually, if the Electronic Shipping Info Received shows May 22, then it likely WAS mailed on May 22. It sounds like a Post Office situation. I've had that happen with Media Mail items I sent. In fact, I've mailed some and not seen the DC information show up until days later. Hang tight. I'm sure you'll get your book soon.

Date Posted: 6/12/2009 9:54 AM ET
Member Since: 9/24/2007
Posts: 453
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Well, if you are filling out the survey when you receive a book there's a part that askes for the postmark date.  So if someone is routinely postmarking them very late then PBS will be on to them.  However, one problem is that people have no control over what happens once the book leaves their hands.  Some post offices don't postmark media mail in a timely manner, etc.  The only way you truly know what date a book was mailed is if there is that electronic strip/sticker on it showing that the person was actually standing there purchasing postage at that exact time at the post office.  Otherwise you don't actually know.

Date Posted: 6/12/2009 10:37 AM ET
Member Since: 8/16/2007
Posts: 15,200
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Actually, if the Electronic Shipping Info Received shows May 22, then it likely WAS mailed on May 22. - Nah, that's just when the label got printed.  Any DC will have that, even if was never mailed.  If that scan had been in their own PO, I'd bet that they mailed it late since most POs won't scan unless its paid for there. Distribution center scans don't really help in figuring mail dates though.

The only time it becomes an issue if abook is mailed late, is when it goes past the lost date to get there. Then if the receiver ended up with more than copy from the system and the sender sent it more than 2 weeks late without talking to the receiver, the sender may not get credit (its up to the receiver if they want to mark it mailed or not). If it arrives before the lost date, then it made it before it had to so the system doesn't penalize them. Make sure to enter post mark dates, a habitually late mailer will get a warning.

Anissa (WVgrrl) - ,
Date Posted: 6/12/2009 10:51 AM ET
Member Since: 1/16/2009
Posts: 432
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Actually, if the Electronic Shipping Info Received shows May 22, then it likely WAS mailed on May 22.

Not necessarily. Mine show up with the Electronic Shipping Info Received several hours after I print the printable postage label even though I might not mail for a few more days. It is really hard to pin down an exact date when the sender took something to the PO or threw it in a mailbox unless there is a postage sticker bought at the PO (as someone said above).

Date Posted: 6/12/2009 10:54 AM ET
Member Since: 3/28/2009
Posts: 55
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Thanks for the info.  This definitely gives me a better idea of what might be happening.  I'll also I think be better about filling out the info when marking a book received (post date and stuff). 

Date Posted: 6/12/2009 4:06 PM ET
Member Since: 7/12/2008
Posts: 1,181
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Thanks for the claification. I only mail from the post office and for a few I've used DC, so I was not familiar with what happened when you used printable postage. I didn't think that got recorded until it was scanned either. I'm glad to know that. It will help me be less concerned when I see an early "electronic shipping info received" message in my transaction archive but haven't received the book.

Date Posted: 6/13/2009 10:32 PM ET
Member Since: 3/6/2009
Posts: 127
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Another question regarding this topic. I received a book post-dated June 1st or 2nd, actually received it June 6th or 7th, but the sender stated that they sent it around May 22nd. Now that is quite a few days in between there that I thought the book was on it's way and I was waiting and waiting, but I think it wasn't actually mailed until much later. Are senders checked for books mailed later than they actually say. Just curious. I've had this same question in my head for about a week or so........
Date Posted: 6/13/2009 10:41 PM ET
Member Since: 9/24/2007
Posts: 453
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Not sure what exactly you mean by "post-dated"?  If you mean postmarked, then unless it was the print-out postage sticker you get at the postal counter, you don't actually know when it was mailed.  Media mail in particular can sit for awhile, even before being postmarked. 

Date Posted: 6/13/2009 10:57 PM ET
Member Since: 3/6/2009
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Sorry yes, I mean Postmarked. Yes, it was the print-out postage sticker. It was dated June 1st, but they stated they "mailed" it around May 22.
Date Posted: 6/14/2009 12:01 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Then just fill out the survey with the mail by date. If PBS sees a habit of mailing late they will send thema  warning to get their books mailed on time or put their account on hold if they are too busy.  Don't make a big issue out if because it's possible that this was just a one time late mailing. Sometimes life happens and mailing a book just isn't that important in the face of car breakdowns, sick kids, family deaths etc...,  I had a lady PM one time that she found my book order in the trunk of her husbands car-she had given them to him 2wks before to mail and he just put them in his trunk and forgot all about them. 

You can't go by the DC scan. Like others said-sometimes media mail sits for a while before its finally picked up and gone through.  So if they used stamps, an APC postage sticker or PBS postage-it could have been dropped off in a blue box or left to sit at the PO for awhile before being sorted.  It's called Deliver Confirmation because it's supposed to be scanned on delivery. Any additional scans are just bonus because it's not required. 

Date Posted: 6/16/2009 2:17 PM ET
Member Since: 2/22/2009
Posts: 1,110
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I had the same problem, only as the sender. Got a request for a book on 5/31,  mailed the book with PBS printed postage/DC on 6/1 and marked it sent on 6/1. Took 2 weeks to get there (not my fault the PO is slow) and the receiver marked it as mailed on 6/11. Got a warning from PBS about mailing it late! The DC tracking shows where it was headed on 6/8, etc. until it got delivered. I realize this was probably a simple typo but I was not amused! 

Date Posted: 6/22/2009 9:39 AM ET
Member Since: 8/26/2008
Posts: 129
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Just for info, my post office will not accept Media Mail packages that are not for that date.  So, if a date is printed on the shipping label, with DC I am guessing it should be, then it must be mailed that date (or some may get by with 1 - 2 days later) but not that much later.

My post office put a note in my box because I would print out labels in the afternoon (after the carrier had been by) for mailing the next day and they would have the print date on them.  So, if this person has printed from PBS with DC, you will either have a new date stuck at the top to see upon receipt which would be the date to mark as mailed in PBS or it will have the original date.

Some books just languish around until the PO takes them from under the wobbly table leg (replacing with another book) and sending on their way (said tongue in cheek).  :D

The proof will be on the package when received, though.

VirginiaP, I would hope you pointed out the typo was on the receiving end and not yours so PBS hopefully takes the black mark tick off your account.....

Date Posted: 6/22/2009 5:13 PM ET
Member Since: 3/12/2009
Posts: 869
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for the second time, i had someone mark a book mailed way before they actually went to the post office and mailed it. ugh. it's annoying when people do that.