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Topic: a book that I never posted is on my bookshelf

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Subject: a book that I never posted is on my bookshelf
Date Posted: 3/20/2008 1:57 PM ET
Member Since: 9/22/2007
Posts: 109
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and of course it is on a wishlist hold.  It's a one hour autorequest which means it was 'posted' less than an hour ago, but i only just logged on a few minutes ago and discovered it there.

 

any ideas?

rebecca

Date Posted: 3/20/2008 1:59 PM ET
Member Since: 10/24/2007
Posts: 1,313
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I have had strange things happening with my account too.  Use the feedback link to report the problem.  Be sure to include any details you can - title of book, time/date of request and anything else you can think of.

Date Posted: 3/20/2008 3:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would the Live-help and ask for advice how to handle this.  My guess is you will have to decline the request.  I would PM the person and say that you never posted this book and you don't know why it's on your shelf. 

It could be a glitch and when it's accepted it'll go to the correct person.  I would contact a live-help person.

Date Posted: 3/20/2008 3:29 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Feedback to R&R right away. Live help might be able to give some advice on handling the situation with the requestor, but only R&R can remove a WL book from the hold process. I'd message them right away with all the info you have. (Use "Contact Us" at the bottom of the page.)

Date Posted: 3/21/2008 7:56 AM ET
Member Since: 8/30/2005
Posts: 827
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any ideas?

Yes..Help Center:

Date Posted: 3/23/2008 4:50 PM ET
Member Since: 11/28/2006
Posts: 877
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If you can't figure it out after reading the suggestions in the link above (Liese, thanks!) then please use Contact Us - Send Feedback at the bottom of any PBS page.  The TG's cannot look at your account and figure out what's wrong, but the owners/staff can.  There have been a couple of glitches lately, and they would want to know.

Date Posted: 3/25/2008 7:36 PM ET
Member Since: 7/25/2006
Posts: 53
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I was going through my wish list yesterday and came across a book I hadn't put there, from a genre I never use.

Now, I guess I had better check my Bookshelf, too.