Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Book received LATE after PBS took action

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Book received LATE after PBS took action
Date Posted: 6/25/2009 1:40 AM ET
Member Since: 8/17/2005
Posts: 1,586
Back To Top

So I was reading a post about a person getting a book  I think they said 6 months late..I am sure you have to make it recieved and know how I was in the help docs and my wee brain is confused.....At what point do you not have to give them credits back? What if they mailed something 3 weeks later than they said...or months.....Wouldn't you have to mark it recieved and wouldn't THAT then get credits deducted for the books? Granted the Post Office is NOT anyones fault.......though.............where is the line?

And also what does one do when  someone mails WEEKS or so later...???? Seems you should not have to give them credits cause they lied?

Date Posted: 6/25/2009 1:45 AM ET
Member Since: 12/20/2008
Posts: 1,417
Back To Top

Per the help docs:

Books that arrive with a late postmark need to be marked received normally, and the information about the postmark should be recorded in the survey portion of the Book Received page.

Entire policy/explanation available here.

ETA: If a sender puts actual stamps on a book, and mails media mail, the postmark might not reflect the sender actually put the book into the hands of USPS.  Late mailers get an email from PBS, habitiual late mailings have a recourse.



Last Edited on: 6/25/09 1:47 AM ET - Total times edited: 1
Date Posted: 6/25/2009 1:55 AM ET
Member Since: 8/17/2005
Posts: 1,586
Back To Top

Thanks Mellisa ...I did read the help doc but I am just NOT getting it...its hit here I am beat and my brain has drained.....Can you help make this easy for me lol

 

So say Susan mails a book 10 weeks late,......and the book has been marked by PBS as missing .....I know you have to mark it received but...would you then lose the credit to them even though they have lied and broken the rules of the forum.....??? I know when I am sending a book I get a message saying something  you must mail this by X date to recieve a credit....(once you pick a date) so they ARE breaking the rules...thus do they get the credit???

 

Thanks ahead and sorry to be so dense

Date Posted: 6/25/2009 2:03 AM ET
Member Since: 12/10/2005
Posts: 3,205
Back To Top

From the help doc:  My requested book arrived with a late postmark!

  • If the book was declared lost in the mail and you requested a second copy because you thought the first one was really lost:
    • If the postmark was from the week before the book was declared lost, and you got no notification from the sender that the book would be/was mailed late: you do not have to mark this book received (this is the ONE case in which you don't have to mark a received book received: if a very late mailer without notice caused you to reorder the book and end up with two copies).  
    • OR: You can mark it received to note the late postmark, and ask for your credit back in your Personal Message to the sender.
    • You can also note this information about the late mailing in the Comments box at the bottom of the Book Received page, while marking the book received: this will go onto the sender's record.
  • A pattern of late mailing will cause account suspension and possibly termination of membership
    • Sometimes late mailing happens for very good reasons, but chronic late mailing will not be tolerated

ETA: Oops, hit post before I meant to.

Basically, in the very unlikely event something like that does happen (postmarked that late tells me they really don't understand how the system works here), no, you wouldn't not need to mark it recieved.  It becomes a personal choice at that time.  I would only consider not marking it received if it was an actual postage strip as opposed to a stamped postmark.

Edited for spelling.



Last Edited on: 6/25/09 2:07 AM ET - Total times edited: 2
Date Posted: 6/25/2009 2:06 AM ET
Member Since: 12/20/2008
Posts: 1,417
Back To Top

Sandy: In your example, yes, when you mark the book received, you will be giving the person a credit UNLESS (per the help docs):

If the book was declared lost in the mail and you requested a second copy because you thought the first one was really lost:

  • If the postmark was from the week before the book was declared lost, and you got no notification from the sender that the book would be/was mailed late: you do not have to mark this book received (this is the ONE case in which you don't have to mark a received book received: if a very late mailer without notice caused you to reorder the book and end up with two copies).  
  • OR: You can mark it received to note the late postmark, and ask for your credit back in your Personal Message to the sender.
The italics were added by me, but the bolding is from PBS.

So, I'm assuming that if the book wasn't received for 10 weeks, you would have ordered a new copy from someone else. Then, you don't have to mark it received, sender doesn't get a credit.

OR you can mark it received, and ask for your credit back.

If this is as clear as mud, then my job here is done! :P

Date Posted: 6/25/2009 2:23 AM ET
Member Since: 12/28/2006
Posts: 14,167
Back To Top

Interesting, I didn't know there was a time limit :-)   Apparently, if it's conclusive that your book was mailed 3 weeks late (or more) than it is optional to mark it 'received'.  Your choice of 1) mark received, note late mail date in comments, and request a credit return, OR 2) do not mark the book received, and the sender will not get a credit.   No idea how this works with DC.



Last Edited on: 6/25/09 2:23 AM ET - Total times edited: 1
Date Posted: 6/25/2009 2:27 AM ET
Member Since: 8/17/2005
Posts: 1,586
Back To Top

Lol thank you yeah it is more clear...I thought it seemed unfair for someone to mail something THAT late and still get a credit.....I ask on this only because of the person that got her book 6 months later..after 6 months I would have reordered a book...I didnt want to post in THAT thread as I felt nobody would see me :)  and its HOT here not lol HIT..I am as you can tell all duh :P

 And yes it seems there should be a time limit....agreed Denise......

AGAIN thank you ALL



Last Edited on: 6/25/09 2:30 AM ET - Total times edited: 2
Date Posted: 6/25/2009 8:48 AM ET
Member Since: 7/31/2007
Posts: 2,690
Back To Top

Sandy....I think perhaps you are still confused...my understanding on the book that arrived 6 months later was that it WAS mailed on time, it was declared lost and THEN showed up 6 months later after resurfacing somewhere in the USPS. 

Even if it hadn't shown up for a year and it had been mailed on time the requestor still needs to mark the book received.

Date Posted: 6/25/2009 9:31 AM ET
Member Since: 8/10/2005
Posts: 4,596
Back To Top

Christy is right...you mark the book received regardless of how much later you get it, UNLESS the postmark (I would never trust anything but the metered strip with postage and date on it which are acquired at a PO window and are accurate) was 3 weeks past the date they marked it mailed AND did not notify you that they did so. Even if it's 6 months later and you ordered another copy of the book, if the book was sent when the person said it was, you have to mark it received. Or, you have to if you're following PBS's rules. :)

Cheryl

 

Date Posted: 6/25/2009 9:37 AM ET
Member Since: 12/20/2008
Posts: 1,417
Back To Top

I wish there was a flow chart to answer this question. That would make it soo much easier!

ETA: If PBS made a flow chart, it would look like this.



Last Edited on: 6/25/09 9:45 AM ET - Total times edited: 1
Date Posted: 6/25/2009 9:45 AM ET
Member Since: 7/31/2007
Posts: 2,690
Back To Top

Melissa it is Simple....if it is Postmarked within 3 weeks of the time it was marked mailed then Yes, you have to mark it received, no matter how long it take the USPS to get the book to you.

Date Posted: 6/25/2009 9:48 AM ET
Member Since: 12/20/2008
Posts: 1,417
Back To Top

I guess you are right, Christy, it is simple. You also have to mark it received regardless of how late it was sent, if you did not order a second copy after it was declared lost.

Date Posted: 6/25/2009 12:21 PM ET
Member Since: 10/10/2007
Posts: 386
Back To Top

I have had about 5 books gone lost in the mail that I have sent(all happened at different times), this really disturbs me to know that if someone receives those books they have the choice to mark it received or not... I always mail out on time and take pride in my packaging the books.   I know if i received a book even if it was a year or more after i requested it, and yes EVEN if I had already ordered another copy, I would still mark it as received.  I would just post the extra copy.



Last Edited on: 6/25/09 12:22 PM ET - Total times edited: 1
Date Posted: 6/25/2009 12:41 PM ET
Member Since: 1/29/2006
Posts: 54,837
Back To Top

Jacqueline, your books would need to be marked received if they were mailed on time. The only exception here is if the book was postmarked *within the week* before it went lost, well, or later!  Even if it's just mailed late, but not within that last week, it has to be marked Received.  This also only applies, as mentioned, if another copy has been ordered.

Looking at this HC item, as already posted:

If the book was declared lost in the mail and you requested a second copy because you thought the first one was really lost:

  • If the postmark was from the week before the book was declared lost, and you got no notification from the sender that the book would be/was mailed late: you do not have to mark this book received (this is the ONE case in which you don't have to mark a received book received: if a very late mailer without notice caused you to reorder the book and end up with two copies).  

*********

That's my italics (PBS' bold).  So, really, a series of things has to happen even here.  1).  The book is mailed not just late, but VERY late..within the last week before the book goes Lost.  2). You had no communication from the sender about late mailing and 3). You ordered another copy.

Notice that PBS says this is the ONE case when you do not have to mark a book received, but things have to line-up just so for it to occur.

Keeping in mind, too, that PBS recommends not re-ordering a Lost book for 2 weeks most books, even though mailed pretty darned late, are going to arrive in time to be marked Received.  I would sure as heck note that postmark, though!

Another thing I hope people remember, again as already mentioned, a postmark and a metered or printed label are not the same thing.  Postmarks can happen anywhere along the way and after the book already sat someplace for a very long time.  I have personally had a book take 3 months to get from CA to TX.  I did not mail late, it just took its own sweet time getting there! 

Date Posted: 6/26/2009 2:31 AM ET
Member Since: 8/17/2005
Posts: 1,586
Back To Top

Thanks all and YES I did understand the poster who got her book 6 months later saw it was mailed on time....I tend to  think in all directions and wondered how if mailed that late would apply.......so I asked 2 questions and got the answer...and thank you all......I did see the case in which one does not have to mark it rec'd too.....I just get curious when I see off things like that ..again YES I DID SEE that other poster said it was post marked on time.....but that got me wondering and off I spun in different directions with the use of the 6 month as an example in mailing too

I usually get mail that is NOT postmarked in any way...with stamps....not printed postage so I am not so sure I would know when someone mailed something to me



Last Edited on: 6/26/09 2:50 AM ET - Total times edited: 2