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Topic: book received but missing on my account page

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Subject: book received but missing on my account page
Date Posted: 9/8/2007 4:28 PM ET
Member Since: 4/27/2006
Posts: 4,954
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Hi!  I received a book that I had requested last week.  I went to my account to check it in and it's missing. What can I do?

Date Posted: 9/8/2007 4:48 PM ET
Member Since: 4/21/2005
Posts: 6,182
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Check your Transaction archive.  Also check that you don't have a second copy of the book en route to you. (Of course if you said it is missing then you probably don't)

Maybe the member that mailed the book to you forgot to mark that they sent it and the  transaction got cancelled?

If the book is in the Transaction archive and it did get cancelled then you can figure out who sent you the book and give them a credit for it. If the book took forever for you to get it and the book went lost, you can also say you received the book from the Transaction artchive and get a credit to the other member.

This will subtract a credit from your account when you do this since you can't find the active transaction.

Diane

Date Posted: 9/8/2007 6:28 PM ET
Member Since: 4/27/2006
Posts: 4,954
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The book came very quickly. I looked first thing in the transaction archive but its not there either.

Date Posted: 9/9/2007 3:39 PM ET
Member Since: 4/27/2006
Posts: 4,954
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Found it. It is from a game buddy. I really couldn't figure it out.