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Topic: Book I requested returned to sender for postage

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Subject: Book I requested returned to sender for postage
Date Posted: 3/9/2009 8:51 AM ET
Member Since: 12/26/2008
Posts: 3
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I'm pretty new to PaperBackSwap. I've sent out about 20 books - all with the printed postage and tracking, but I've only ordered about 7 or 8.

Recntly I ordered books 1 and 2 in a series from different sources. They shipped the same day, 02/17, but book two made it to me in a week from WA and book 2 from FL did not.

On 03/06 I sent a note to book 1's sender asking if it had been returned to them. I thought that was unlikely because surely they would have sent me a message right away, but I didnt want to be rude and ask if they forgot to send it. I finally heard back at 12:30 am this morning/last night that the book was returned to them for postage because a "stamp had come unglued". They said they were using public library internet and couldn't reply sooner.

They are willing to resend the book "this week". The system will be marking it as lost on 3/17, so I'm not sure if that is enough time. How should I proceed?

 

On an unrelated note, I have one more question! One of the first books I recieved on PBS has a few wrinkly/warped pages at the beginning. Mostly the blank ones, I think. No stains... just not smooth and flat. I was very new and it didn't bother me, so I read the book. PBS put it back on my shelf when I was done without asking about it's condition. Now I'm worried *I* would get in trouble for sending it out with warped pages. Should I unlist it? I hated the book and don't want to keep it, but I don't want to break the rules. Hm...

Thanks!

Date Posted: 3/9/2009 9:19 AM ET
Member Since: 2/13/2007
Posts: 2,263
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Wait until the book arrives and if it has been marked lost, then go to your transaction archive, locate the book and mark it received.

These things happen -- not often but they do. I once had the post office return the same book to me twice because they said it was over 13 oz (it had stamps on it) and needed to be mailed from the post office -- it was not over 13 oz. and I took it to the post office, they weighed it, marked the stamps cancelled and still it came back to me with the same "needs to be mailed from the post office because it is over 13 oz. sticker on it" Frustrating.

As to your wrinkly pages -- sometimes they wrinkle from humidity and those are postable. If the pages feel stiff -- like they have been wet at some time -- then you cannot repost the book.

 

Date Posted: 3/9/2009 9:19 AM ET
Member Since: 2/28/2007
Posts: 2,164
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Welcome to PBS!

So, to answer your first question - the book that was returned to sender may be declared lost by the system before it gets to you.  This is okay.  When it arrives, you can mark it received in your transaction archive, located on your main account page.  However, if it does go lost, the system will also try to find and order a new copy for you.  To avoid this, after it is declared lost, check your main account page to see if there is a new transaction for the book.  If there is, cancel it.  If there is not, check your wishlist - a copy will have been added there, make sure you remove it. 

To answer your second questin, sounds like your book has some water damage.  This is against the rules, and if you receive another book like this, make sure you mark it received with a problem.  I would not re-post this book to your bookshelf. 

Date Posted: 3/9/2009 9:53 AM ET
Member Since: 10/6/2005
Posts: 10,707
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Stephanie - some books are coming from the publisher with pages already wavy. If the book is fairly new (last few years) that may very well be the case - it's just the cheaper paper they are using these days. If it is mild waviness and there is no stiffening or darkening of the pages, the book is probably postable.

Date Posted: 3/9/2009 9:57 AM ET
Member Since: 5/10/2007
Posts: 5,526
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I bought a brand new hardback yesterday at Target and the pages were wavy...unfortuntately it is cheaper paper/printing. 

just check and if the pages don't have a different feel then it is most likely cheap paper and postable

Date Posted: 3/9/2009 12:25 PM ET
Member Since: 2/5/2007
Posts: 30,800
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Edited because I wasn't sure my information was correct.



Last Edited on: 3/9/09 12:26 PM ET - Total times edited: 1
Date Posted: 3/9/2009 12:28 PM ET
Member Since: 12/26/2008
Posts: 3
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Thanks for all the replies!

The sender of the returned book offered to send it on the honor system if I will gift her a credit when it arrives. Does that sound safe?

Regarding the warped book. I took some pictures... Seeing it it pictures makes me think it is unpostable and that I should just donate it to charity. The first 3 pages are warped, as is page 61.

See it here. ( http://i40.tinypic.com/ebbvah.jpg )



Last Edited on: 3/9/09 12:29 PM ET - Total times edited: 1
Date Posted: 3/9/2009 1:25 PM ET
Member Since: 2/28/2007
Posts: 2,164
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Yes, what the sender is proposing is just fine.  And you don't have to buddy her a credit, as I said earlier, you can just mark it received in your transaction archive and she will get the credit that way.  It's easier than buddying, and then the system knows what happened to that transaction, and she doesn't get in trouble for having too many lost books.

Your book is definitely water damaged!  Don't re-post.

Date Posted: 3/9/2009 1:41 PM ET
Member Since: 12/26/2008
Posts: 3
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Thanks! I deleted the book from my bookshelf. I'll just donate it. My loss for not knowing to say something when it arrived, but it was probably the first book I received.

Date Posted: 3/9/2009 2:50 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Use it as a freebie for an order for credit from your shelf - put it in your signature line and on a "banner" or headliner on your bookshelf page.  It costs very little more to mail 2 books than just one and you might get an order you wouldn't otherwise have gotten.

Anytime just a section of pages is warped or wavy and "tough" or "rough" feeling and won't line up with the other pages in the book when the book is held closed lightly is most likely water damaged.  That's the problem with not marking a book RWAP when you check it in if you opt to keep it on your bookshelf but on "hold".  The system assumes it's still postable.  So it's in your best interests to always mark a book RWAP when it is.  You have to check each book closely when you get it.

Ruth