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Topic: Book 'shipment' strangeness...

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Subject: Book 'shipment' strangeness...
Date Posted: 5/9/2008 2:29 PM ET
Member Since: 9/23/2006
Posts: 527
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There's a book I ordered 4/18 that I've literally been DYING to recieve, the book was marked "Will Be Mailed By" 4/25. So when I started recieving books shipped later and from farther away with media mail showing up, I started getting worried. Then I checked out the Details button (which I've never used before, whoops!) and noticed this:

Will Mail By:
4/25/2008 11:00 PM ET 
Label Print Date(s):
4/25/2008 10:04 PM ET
Date Mailed:
4/25/2008 10:05 PM ET 
Estimated Arrival:
5/22/2008 ET 

Obviously since they didn't do a paid postage they didn't magically get to the post office a minute later during closed hours to ship it out. I don't really know why they felt the need to mark it mailed right before the shipping time would have timed out when they could have cancelled it. I didn't recieve a PM and I'm out a credit when I have 0. I was going to send a friendly PM asking if they simply couldn't only make it to the PO until later (which I would understand) or if they indeed didn't ship it at all, but I decided against it. Am I pretty much stuck until the 22nd? Mostly I'm just insanely dissapointed because this is a book I've been wanting more than the others and I've passed over chances to buy it because i thought I was getting it through here (and it's not an easy book to find.) After getting my hopes up checking my mail I feel like an idiot after checking the details. Any advice?


Date Posted: 5/9/2008 2:34 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Well one you are allowed to mark a book mailed 48 hours before you mail it so that it doesnt time out. Thats probably not the case here though. They probably used stamps. I use printed postage and mark it mailed right after I print the postage cause I know Im gonna have it wrapped and in the mailbox by the end of the night. I did the same thing when I was using stamps.

Also media generally doesnt take a full month to recieve but it can and sometimes it even takes longer. It depends on a lot of things.

Date Posted: 5/9/2008 2:38 PM ET
Member Since: 9/23/2006
Posts: 527
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Thanks, I'll keep that in mind :) I really don't mind getting books later as long as I know about it, just the timing of it kinda worried me.

Date Posted: 5/9/2008 2:48 PM ET
Member Since: 8/16/2007
Posts: 15,226
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This annoys me to no end too. At a minimum, the sender should send a PM letting you know that they are mailing late for courtesy. Communication goes a long way. Hope your books shows up soon.

The way I read the help docs, there are only 3 reasons that allow you to mark it mailed before you have. The big bold statement is clarified by the paragraph that follows it. If none of the 3 reasons apply people should not mark it mailed before they have actually mailed it. I understand the people who pay for postage wanting to guarantee their credit since they have paid for postage, but if they never get it to a box, they haven't earned the credit. IMO.

A book must be mailed within 48 hours of marking it mailed

  • It is okay to mark your book mailed before you have mailed it if:

    • The deadline date falls on a postal holiday
    • Your computer/Internet access is unreliable
    • You plan to mail the book on your way out of town
Date Posted: 5/9/2008 2:57 PM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/2/15 11:38 AM ET - Total times edited: 2
Date Posted: 5/9/2008 3:02 PM ET
Member Since: 5/1/2005
Posts: 262
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I feel for you Crawford. I just waited out the 5 days only to have the book go over to the next person in line.  Fortunately this person has today accepted the swap. This was a book I am really excited about too.

I know a lot of people do the "mailed" just as soon as they get the wrapper printed. But I always wait till after the book is in the mailbox. Then when I get to work, I logon and check that it has been mailed.  I guess people that send out a lot more books than I do might be afraid they will get there books mixed up, if they dont do it all at once. I dont have that problem, I dont think I have had more than 5 or 6 to handle at one time.

Date Posted: 5/9/2008 3:06 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Melanie we dont know number one if the book was mailed late at all and number two if the sender marked it and mailed it later for any of those reasons.

I wasnt saying that everyone can just mark a book mailed and mail it two days later. BUT There is no harm in marking a book mailed if your using printed postage or stamps and are just gonna carry it out to your mail box. It literally takes me 5 minutes to wrap a book. Im not gonna wait to mark it mailed when I get back inside since Im already sitting here at the computer wrapping it.

BTW if a package has stamps then the postmark is generally innacurate. They can be postmarked days after they are actually mailed when they have stamps.

And Im not totally positive here but I dont think the system shows the actual last mailing day in the details. Sine it says will mail by the 25th they probably had until the 27th to mail so they didnt wait until their last day. The system gives you an extra two days to mail a book.

Date Posted: 5/9/2008 5:48 PM ET
Member Since: 8/16/2007
Posts: 15,226
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Melanie we dont know... Nope, I don't know that they mailed it late, but I really doubt they were able to package the book and walk it to their mail box in 1 minute. So I do believe they marked it mailed before they had actually turned it over to the POs custody-be it that the PO, a blue box, or their own mail box.  This person may have evenmet one of the reasons given for marking as mailed when they have not. I just recently see people posintg that the system says we can mark them mailed 48 hours before we actually do with no clarification on that statement.  I see the system saying that you can only do that for these 3 reasons AND you need to have it mailed within 48 hours anyway. Different intepretation of the rules in my opinion. Does it all matter? not a lick to me. I just hate seeing that one sentence out of help posted into the forum, without the rest of the help doc, because I think it changes the meaning of the statement.

Date Posted: 5/9/2008 7:21 PM ET
Member Since: 3/10/2006
Posts: 2,819
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I mark mine mailed right away because I drop it in my work's outgoing mail within a couple hours (depending on when I walk towards that part of the building).   I feel like we're making a lot of assumptions here...we always say here to be patient and wait for the book to arrive, or it's reported lost by the PBS guidelines.

Date Posted: 5/9/2008 7:31 PM ET
Member Since: 8/26/2006
Posts: 9,365
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Another possibility is that they printed out the label, mailed it, and then accessed the label again, maybe to see where it was going, or what kind of postage they used.  The "label print date" actually shows the most recent time the sender opened up the label.  A minute after looking at the label again, they could have marked it mailed.  Just a possibility.

Date Posted: 5/9/2008 8:04 PM ET
Member Since: 5/10/2005
Posts: 2,373
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Along what Patty said, they could have been checking the mail receipt to see the zip codes and making sure they mark the correct ones mailed.  The date of the label can be long after the actual mailing, especially if someone misclicks. (less likely now that to be mailed and mailed are separate, but used to be easier to do).

Date Posted: 5/10/2008 1:00 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 2/3/10 9:42 AM ET - Total times edited: 1