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Topic: Book not shipped yet

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Subject: Book not shipped yet
Date Posted: 8/27/2008 12:27 PM ET
Member Since: 8/20/2008
Posts: 818
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What do I do if a book was supposed to be shipped to me yesterday and it still hasn't been marked as shipped?



Last Edited on: 8/27/08 12:28 PM ET - Total times edited: 1
Date Posted: 8/27/2008 12:31 PM ET
Member Since: 5/10/2007
Posts: 5,526
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they have 48 hours after the date to mark it mailed.  they may have forgotten but should get reminder emails from PBS asking if the have mailed it.

If they don't mark it mailed you'll go back to the top (or near the top) of the line for that book. 

It is possible that they mailed it but forgot to mark it mailed, can't access PBS to mark it mailed or have other issues that came up.

Date Posted: 8/27/2008 12:34 PM ET
Member Since: 5/27/2006
Posts: 11,985
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The book must be marked mailed by 2 days after the mail-by date chosen.   The deadline is at the end of the second day after the mail-by date. So at about 3am on the morning of the 29th, if the order has not been marked mailed, the system will cancel the request and it will move on to the next person offering the book.

Subject: THANKS
Date Posted: 8/27/2008 12:53 PM ET
Member Since: 8/20/2008
Posts: 818
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Thanks so much for the information. I really appreciate it.