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Topic: Book with stains on the pages, should I mark it "with a problem"

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Subject: Book with stains on the pages, should I mark it "with a problem"
Date Posted: 3/14/2017 5:31 PM ET
Member Since: 7/15/2008
Posts: 3
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I try really hard not to mark books this way if the issue is really minor, but it looks like tea or something dripped on the outer sides. Faint on one side, but obvious on the other. Plus the spines creased, and theres a spot where the price tag was and it looks kind of dirty.

Date Posted: 3/14/2017 5:48 PM ET
Member Since: 4/20/2006
Posts: 5,665
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The only thing that would make it unpostable would be the liquid damage. Spine creases are okay as long as the spine is not broken causing the book to fall apart. What I do with that gummy price sticker residue is take a Clorox wipe and try to wipe it off but be careful! You can rub away the ink on the book if you rub too hard or get it too wet. I do wish people would take a minute to wipe their books off before they send them, especially if they are grimy.

Date Posted: 3/14/2017 5:56 PM ET
Member Since: 7/15/2008
Posts: 3
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it seriously smells like some kind of sweet tea Which makes me wonder if the damage was recent. 

Date Posted: 3/14/2017 5:59 PM ET
Member Since: 7/19/2008
Posts: 15,384
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If the stain is on the edge of the pages, a fine sandpaper will often remove it. Hold the book firmly closed and sand in one direction. Good for chocolate fingerprints as well. 

That said, the sender should have done it, not you. 

I would not ask for a credit in such a case. But marking it without asking for a credit? That is your decision. 



Last Edited on: 3/14/17 6:01 PM ET - Total times edited: 1
Date Posted: 3/14/2017 7:27 PM ET
Member Since: 7/15/2008
Posts: 3
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Thanks for the advice! I did make the sender aware, but didnt as for a credit. I didnt wanna be a jerk. it could have been an honest mistake.

Date Posted: 3/16/2017 2:02 PM ET
Member Since: 8/16/2007
Posts: 15,185
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I am not sure why you would feel you couldn't ask for your credit back when you received a clearly unpostable book (no amount of staining is acceptable). The staining was on the outside so it would have been difficult for the sender to not notice it. You are the one stuck with losing the credit because you cannot repost a book that should not have been sent to you in the first. It was the senders error and you would not have been a jerk at all in asking them to return the credit you shouldn't have had to pay for the book. Don't feel bad about asking people to follow the rules and not stick you with the loss of a credit when you do.