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Topic: A book that was on it's way to me got lost! It's been over a month...Help!

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Subject: A book that was on it's way to me got lost! It's been over a month...Help!
Date Posted: 1/19/2009 7:40 PM ET
Member Since: 7/31/2007
Posts: 2,652
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I received my credit back the end of December (the 26th).  The book was supposed to be here by Dec. 6.  How long should I wait before reordering this book? I've held back not sure how long I should wait.  Help! :)

It's my last credit so I'm afraid that if I order this book the original book will show up, then I won't be able to forward the credit to the person until after another credit comes in.  What do you guys suggest???  Please feel free to leave suggestions here or by PM.  I want to follow PBS' rules on this and just need some idea of how long I should wait or if it's okay to go ahead and reorder it.

 

Thanks! :)

Angie :)



Last Edited on: 1/19/09 8:02 PM ET - Total times edited: 4
Date Posted: 1/19/2009 8:06 PM ET
Member Since: 7/31/2007
Posts: 2,652
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Opinions, PBS rules regarding this would be great!  Thanks! :)

Date Posted: 1/19/2009 8:15 PM ET
Member Since: 4/25/2007
Posts: 11,556
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PBS recommends waiting 2 weeks to reorder the book.  It should be on your Reminder List right now if there's more copies in the system.  If it's not in the system, then it's on your Wish List.

If you do get a second copy of the book and the first copy shows up with a postmark AFTER it was declared lost in the mail, then you do not have to mark it received and give credit for the book.  If the first copy shows up and is postmarked before it went Lost In the Mail, then you will have to give a credit to the first sender also.

At this point, I'd go ahead and order it again.

Date Posted: 1/19/2009 8:43 PM ET
Member Since: 7/31/2007
Posts: 2,652
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Sarah,  thank you so much for your help!! :)   I'll go ahead and re-order it then.  It was placed on my Reminder List.  Thank you again! :)

 

Angie :)