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Topic: Books Lost In Mail

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Subject: Books Lost In Mail
Date Posted: 11/29/2010 5:50 PM ET
Member Since: 9/25/2008
Posts: 12
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I know books are lost in the mail every day, but 3 books coming from different members since October seems a bit too coincidental.  Can anyone shed light on the problem?

Thank  you.

Cheryl

Date Posted: 11/29/2010 5:53 PM ET
Member Since: 8/18/2005
Posts: 7,977
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I don't know how we can tell. Could be a route they shared that's backed up. Could be a machine along the way ripping them up. Hard to tell unless they're found and you can look at the remains. Even then, you can't always tell.

I'd go to...

Mail theft/loss

And fill out as much of the form as you can. If there's a pattern, the P.O. can't see it if they don't know what's missing, and where it was supposed to go. It may not find you the book, but at least You've done what you can.

Date Posted: 11/29/2010 5:55 PM ET
Member Since: 7/23/2006
Posts: 15,930
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Hi Cheryl, I think I would definitely check with your local post office!  That's very unusual, unless you've had trouble with other mail going missing.

My stats:

All time = 2048 mailed & received / total lost = 6

Date Posted: 11/29/2010 5:58 PM ET
Member Since: 1/17/2009
Posts: 9,723
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I would go into your post office and ask them.

When I first moved to my new house I had a problem with missing magazine issues (for 4 months in a row, a different magazine would be missing each month, even ones that had been successfully delivered the month before) until I went there in person and complained. Like magic, no more missing magazines.

Date Posted: 11/29/2010 6:11 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Definitely talk to them, and talk to your neighbors as well, in case items have been misdelivered.  Also double-check your address in the system, just in case.

We had mail issues once with items ordered from a catalog -- they kept sending the order, it never arrived.  Finally turned out that the last digit of our apartment number had gotten cut off in their system, so it was being delivered to apt. #2, instead of #27, and the folks in #2 never bothered to let us or the manager know -- they just kept returning the boxes.

The senders should also fill out a "Mail Theft" form from the post office -- sometimes mail problems get resolved that way as well.

Subject: Books Lost In Mail
Date Posted: 11/29/2010 6:49 PM ET
Member Since: 9/25/2008
Posts: 12
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Thank you for all your suggestions.  My neighbor works for the post office and is very friendly with our mail carrier.   He stopped one day to talk with her, so I went across the street and told them about the missing books.  They had no explanation, and they never suggested I report it any where.  I think speaking with the mail clerks at the post office might be a good idea.

Thanks again for your responses.

Cheryl

Date Posted: 11/29/2010 7:45 PM ET
Member Since: 12/28/2006
Posts: 14,171
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Yes, report at the USPS counter.  They may even have you speak directly to the Postmaster.  See if that helps, and consider the forms (per Cindy).

Date Posted: 11/30/2010 12:08 PM ET
Member Since: 5/16/2009
Posts: 7,843
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I had a problem the first week of October, but then not again after that... seems that when it rains, it pours.  I hope you have some luck in getting a resolution- those shrugs from the postal workers when you ask about your missing media mail can get kinda frustrating... *sigh.*   It does sound like there's something wrong along the way, though- too many at once for a coincidence, IMO!

Date Posted: 11/30/2010 4:15 PM ET
Member Since: 7/12/2010
Posts: 4,177
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Interesting.

For the first time since I joined this Summer I had two books go lost in a week.  I PMd the first  recipient, and she thanked me for reminding her to mark the book received.  In the second instance I decided to wait a few days before sending a PM and the next day the book was marked received.

As another poster mentioned; these things seem to happen in bunches.

-RD

Subject: Books Lost In Mail
Date Posted: 11/30/2010 7:21 PM ET
Member Since: 9/25/2008
Posts: 12
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Thanks again, guys.  I've made up my mind to speak with my postal clerk.  I've been afraid to request any more books. 

Cheryl

hrooster - ,
Date Posted: 11/30/2010 8:55 PM ET
Member Since: 1/19/2010
Posts: 389
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My DIL moved back to the mainland and gave me boxes of books (many of them textbooks) to list. I did so, and the textbooks were mostly WL'd.  Sent out about 57 books in October. Most of them (within the last week) have now been "lost in mail." 

I put my bookshelf on hold at least till after Christmas...hopefull that some of the lost will show up, and the the media mail backup is sorted out. frown