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Books I req not there anymore. When I re-req them, they do not show up!
Also, one book someone said they had, but it doesn't show anymore.
You mean on your main screen? They aren't on the Books Enroute To Me Tab? If they were only copies and timed out or were declined then they would be put on your WL. If they were onlyl copies and declined for RCS then they would be put on your Reminder List. Then you'd have to turn off your RCS or wait until the other book was requested and more copies were posted.
Diane - there isn't anything on your WL (just fyi)
Did you look in the transaction archive? Do they show canceled? Did you check your credit registry? Does it show credits going out and coming back in?
If they are 1) not on your WL, 2) not under any tabs and 3) not in your transactoin archive, then I would contact the team. Contact Us
They can review your account and determine/resolve the problem.