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Topic: Books not posting

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Subject: Books not posting
Date Posted: 12/5/2010 6:00 AM ET
Member Since: 11/30/2007
Posts: 4,962
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I just posted 2 books to my bookshelf. Well at least I thought I did. Neither one of them shows up on my shelf and they are not wishlist books. Is there a glitch in the system at the moment?

Date Posted: 12/5/2010 6:32 AM ET
Member Since: 8/10/2009
Posts: 20,210
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It might just take a few minutes for you to see them. When I look at your shelf, it shows you added these 2 books around 5:55

Arson and Old Lace (Far Wychwood, Bk 1)

50 Ways to Hex Your Lover (Jazz Tremaine, Bk 1)

Date Posted: 12/5/2010 6:33 AM ET
Member Since: 9/25/2008
Posts: 3,662
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I'm having trouble as well. When I tried to post the book again as it didn't look like it posted it said I couldn't post duplicates so I am wondering if there is just a delay.

Date Posted: 12/5/2010 7:02 AM ET
Member Since: 11/30/2007
Posts: 4,962
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Rebecca, that's exactly what happened to me. Thanks Jolene, I see those books now. Hmmm...

Date Posted: 12/5/2010 7:55 AM ET
Member Since: 10/20/2007
Posts: 1,680
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I just tried to post a book and delete another one and neither happened.  I even switched browsers and it didn't work.   I'll go back and look again in a few minutes, but I'm seriously getting frustrated.

Date Posted: 12/5/2010 8:08 AM ET
Member Since: 9/25/2008
Posts: 3,662
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Connie, my book is on wishlist hold but on my bookshelf it still isn't posted. Normally it would have the gray symbol it is on hold.

ETA: Now it is showing posted to the bookshelf with the gray symbol. It usually happens instantly.



Last Edited on: 12/5/10 8:10 AM ET - Total times edited: 1
Date Posted: 12/5/2010 9:00 AM ET
Member Since: 4/17/2006
Posts: 238
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I'm having the same issues this morning - UGH!  oh well off to do something else.

Date Posted: 12/5/2010 9:08 AM ET
Member Since: 8/18/2010
Posts: 1,540
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There is definitely a problem with PBS servers today.

 

I can't even list any new books to my bookshelf either.

I also can't add to my reminder list, or delete from my reminder list, or delete from  my bookshelf. 

It's not slow for me......it's just that when the page refreshes whatever I told it to do hasn't gotten done.  :)

I cleared cache.  I logged out.  I turned off computer.  I logged back in.........still nada.

 

I don't know how to contact tech support, but I'm assuming it's not on my end since other

Date Posted: 12/5/2010 9:29 AM ET
Member Since: 4/6/2007
Posts: 1,399
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Last Edited on: 6/5/11 3:35 PM ET - Total times edited: 1
Date Posted: 12/5/2010 9:37 AM ET
Member Since: 3/13/2009
Posts: 202
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It may be more than PBS. I maintain a family home page and I cannot access it this morning either.

Date Posted: 12/5/2010 9:46 AM ET
Member Since: 5/8/2007
Posts: 1,633
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Same thing here Laura ~ 

Ugh!!!!!!!!!!  angry

Date Posted: 12/5/2010 10:02 AM ET
Member Since: 10/24/2008
Posts: 1,383
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I'm glad I'm not the only one. I was just trying to add a book to my reminder list and it never went through.

Cathy A. (Cathy) - ,
Date Posted: 12/5/2010 10:57 AM ET
Member Since: 12/27/2005
Posts: 4,124
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This sounds like a database synchronization problem. PBS uses multiple databases that have to be kept in synch, so what you see on your My Bookshelf page matches what shows up in the Book Browser search and in your Transaction Archive and so on. If one database gets backed up (like if the books database got a big update from the 3rd party supplier that has to be imported and processed), then all the other updates will get queued up and take longer to appear.

From the descriptions above, it sounds like things are working fine, just not as instantaneously as people have come to expect.

Date Posted: 12/5/2010 5:13 PM ET
Member Since: 8/26/2006
Posts: 9,327
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Thanks Cathy -- that makes sense.

Date Posted: 12/5/2010 5:51 PM ET
Member Since: 2/26/2009
Posts: 35,652
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I posted a book to my reminder list-  it has a few member wishing for it, but doesn't show the W.