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Topic: Books sold to third parties through amazon

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Subject: Books sold to third parties through amazon
Date Posted: 6/5/2012 10:46 AM ET
Member Since: 8/10/2008
Posts: 12
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I ran across this for the first time and am curious.  I had a requestor who is having books mailed directly to someone she's sold them to on Amazon.  Is this against the rules?  I am not terribly happy about it. 

Date Posted: 6/5/2012 11:08 AM ET
Member Since: 1/17/2009
Posts: 9,859
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Yes, this is against the rules. Please report the other member to PBS using the "Contact Us" link below.

Date Posted: 6/5/2012 11:29 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Yes, if you are sure that's what's happening...report to PBS Admin.  That violates the membership Terms of Use.



Last Edited on: 6/5/12 11:30 AM ET - Total times edited: 1
Date Posted: 6/5/2012 11:45 AM ET
Member Since: 8/16/2007
Posts: 15,194
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From the Terms of Use that this requester agreed to when they signed up:

Commercial Use Prohibited
 

This Site and the associated service are to be used for non-commercial purposes only. Commercial use of the Site or associated service is absolutely prohibited and constitutes a breach of this contract, giving rise to substantial damages. Commercial use includes but is not limited to the following:

  • Any systematic effort to resell ordered items online or in person
  • Any use of bots or other systems to repeatedly access the site in an automated fashion
  • Use of the search function on the site for any purpose not directly related to participation in the book exchange

Commercial use will result in immediate cancellation of service and forfeiture of Book Credits. You hereby agree that damages from the commercial use of this site are difficult to compute. Damages from breach of this commercial use provision shall therefore be set at $10 per unauthorized Site visit. You hereby agree that such damages are a reasonable estimate of actual damages and you waive your right to contest these damages in a court of law or other proceeding.

 

Please use the Contact Us link in the lower right under Company and send in Feedback to let the PBSTeam know about them.

Date Posted: 6/5/2012 12:42 PM ET
Member Since: 4/7/2008
Posts: 15,690
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I always wondered if there were members using PBS to resell books. Now I know they're out there!

I'm curious...did the person had an RC regarding condition? Was the book WL?

Date Posted: 6/5/2012 1:56 PM ET
Member Since: 8/19/2007
Posts: 4,271
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Susan - I'm curious also.  Did she tell you that was what she was doing?  Guess what I'm asking is how would you know unless the person you were sending it to sent you a PM or other communication and told you. 

 

I have books sent to friends and grandchildren all the time (they all live in other states), and would hate for someone to think I were using PBS against the TOS..  Pat

Date Posted: 6/5/2012 2:54 PM ET
Member Since: 9/25/2008
Posts: 3,906
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Sometimes I have books sent directly to my family or friends to save from mailing them another time.

Date Posted: 6/5/2012 3:35 PM ET
Member Since: 8/19/2007
Posts: 4,271
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Rebecca - that's what I do. Pat

Date Posted: 6/5/2012 3:44 PM ET
Member Since: 8/10/2008
Posts: 12
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Pat O. -

She sent me an email and asked when I would be mailing the book, that she had an Amazon customer waiting for it and wanted to tell them when it would arrive.  I was mailing directly to them, not her because the name and addy I mailed to were not her. 

D.G. -

There were no conditions at all so I have no idea how she was able to tell them the condition at Amazon. 

 

Date Posted: 6/5/2012 3:49 PM ET
Member Since: 3/13/2009
Posts: 8,022
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I agree with everybody else.  Turn this person in to TPTB.  Include the text of the PM where she says she has a "customer".

Date Posted: 6/5/2012 4:17 PM ET
Member Since: 12/31/2009
Posts: 3,995
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Huh, a real-live reseller. I've only ever seen one other before. A rare breed indeed, and about to become even rarer...

Yeah, what others said. I wouldn't even respond to her at all, just report her, include the PM exchange, and ask the admin to cancel the transaction for you.

 

P.S. If I ordered a book from Amazon and it came with a PBS shipping label on it, I'd be confused to say the least. 



Last Edited on: 6/5/12 4:26 PM ET - Total times edited: 1
Date Posted: 6/5/2012 4:22 PM ET
Member Since: 8/19/2007
Posts: 4,271
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Susan - thanks.  Yes, as the others have said, report her.  Pat

Date Posted: 6/5/2012 6:04 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Definately reporter her. I  think the resellers on here are rare because there just isn't much money in it and if they're stupid enough to tell another member than they would get weeded out quickly. 

I suppose it is possible that she thought she owned the book. listed it on Amazon and then when it sold and she couldn't find it, decided to order it here. But it is against the rules and needs to be reported.

It's one thing to sell the occasional book received from PBS but another to use PBS members as your shipping department.

Date Posted: 6/5/2012 8:13 PM ET
Member Since: 2/2/2009
Posts: 3,789
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"It's one thing to sell the occasional book received from PBS but another to use PBS members as your shipping department."

Is one even "allowed" to sell the occasional book under these rules?  I have resold my son's used college textbooks (didn't get them through PBS but on ebay and Amazon), but wouldn't have thought it was a no-no if I did happen to get them here and chose to resell them.  (However, based on the the fact he always needs the latest revised edition of a textbook, it's unlikely that such a new edition of a textbook would end up available here anyway, and you can't be put on a wishlist when the book is needed so quickly for a class!).

Date Posted: 6/5/2012 8:57 PM ET
Member Since: 8/16/2007
Posts: 15,194
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Is one even "allowed" to sell the occasional book under these rules?  

Yes. It is the systematic use of PBS to get books to sell that will get you in trouble so if you are getting books to use and then occassionally end up reselling one, no problem. If you are continuously getting books here and selling them, then it is not OK.  I am going to have a rummage sale this weekend to raise money for a couple of our shelters and all the books on my shelf are going on the sale. I am not concerned that there may be some PBS aquired books in there because I do not systematically aquire books here to sell; I get them to use and this would be an incidental sale. 



Last Edited on: 6/6/12 12:44 AM ET - Total times edited: 1
Date Posted: 6/5/2012 9:05 PM ET
Member Since: 7/19/2008
Posts: 15,446
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PBS considers the book to be ours once it arrives. That said, if it is known that you are reselling books, your account gets careful review. It is a fine line between occasionally selling a book and using PBS as stock. I recall one member who listed his eBay store on his profile and another who was selling of out of print craft books. Boy, the flames! Folks do feel very betrayed by resellers.
Date Posted: 6/5/2012 9:18 PM ET
Member Since: 2/2/2009
Posts: 3,789
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Thanks for clarifying the specifics.  Wow, what gall to get books here, then to have a link to the ebay store where he was selling them!  

Date Posted: 6/5/2012 9:21 PM ET
Member Since: 1/21/2009
Posts: 11,794
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What was the book?

Date Posted: 6/5/2012 9:47 PM ET
Member Since: 7/19/2008
Posts: 15,446
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Actually, the member with the eBay link was not selling valuable or rare books. Mainly textbooks that were already available. I think to get more for the shipping. Now the woman selling rare craft books AND xeroxes of craft books? Nasty AND breaking copyrights.
Date Posted: 6/5/2012 10:58 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Wasn't there a member who came on here ranting about people not following her cookbook RCs (or decling them?) and the sender called her out and found the same books being sold by the complainer somewhere online?  I forget the gist of it but there was a big broohaha over it in the CMT.

Date Posted: 6/6/2012 2:27 AM ET
Member Since: 8/26/2006
Posts: 9,336
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I remember the cookbook incident, Mary.  It was high enough temperature that it's still warm in my memory.

Date Posted: 6/6/2012 11:43 AM ET
Member Since: 12/3/2005
Posts: 3,339
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Wow.  Not even savvy enough to do it on the sly?  Seriously dislike dropshippers to begin with.  Guessing that they post a bunch of stuff for sale that they don't physically have and then order it from whoever is cheapest.  I've run into that a few times with items purchased from me on Half.com or Ebay where the buyer asks to ship to a different address and not include an invoice.

Date Posted: 6/6/2012 12:08 PM ET
Member Since: 8/16/2007
Posts: 15,194
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The cookbook seller had her link to her store in her profile. It seems people just don't bother reading the TofU and don't understand why using PBS as their business inventory would be an issue. I just had a case where I spent a few PMs getting an irate member to understand that people can have any RCs they want and it didn't mean they were resellers because reselling would be an unprofitable venture and he needed to be polite to the other member, just to have her admit to him that she had the RC because she was reselling the bookscrying The Team does act swiftly on these things, she was closed down very promptly after my Feedback to the Team about it.

Date Posted: 6/6/2012 1:05 PM ET
Member Since: 4/7/2008
Posts: 15,690
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LOL, Melanie. :)

At least I hope he was mollified when the account was closed promptly. :)

Date Posted: 6/6/2012 1:06 PM ET
Member Since: 8/27/2005
Posts: 4,131
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There were no conditions at all so I have no idea how she was able to tell them the condition at Amazon.

Yeah, how could anyone even do that here?  What happens the first time a PBS member sends a water-stained book to her customer?  smiley

 

Diane

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