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Topic: Books w/ media question

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meowy -
Subject: Books w/ media question
Date Posted: 1/18/2009 12:56 PM ET
Member Since: 7/26/2007
Posts: 119
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When a book I want pops up from my wishlist do I get the chance to PM the person to ask questions?  I can't remember when my other two books popped up, if there was an option to do so.  While my join date is a while ago, I've only been active this month so I'm full of questions hehe

Is it okay to ask the sender to see if it actually has the working media it should have or is that considered rude to ask when it's assumed by the rules that it's all there?  Do I just take my chances that they're sending it all and not ask?    What if it arrives and the media isn't there, or worse yet it's there but doesn't work?

I'm not in the middle of a transaction regarding book w/ media right now, I'm just asking so I know for the future :)

 

Date Posted: 1/18/2009 1:02 PM ET
Member Since: 2/13/2007
Posts: 8,411
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When you get a WL offer there will be a PM button to contact the sender.  Here's what the Help Center says about extra stuff that comes with books:

Books with accompanying media Materials: Yes IF the accompanying materials are included

  • A book with accompanying audiocassettes (for example) will earn 1 credit.
  • A book with accompanying cassettes or CDs is not an "audiobook".  An audiobook is a book read aloud by a narrator.
  • If the listing for the book indicates that the book comes with accompanying media materials (CD, VHS, cassette, DVD), all materials must be posted with the book.  If you do not have the accompanying materials, the book cannot be posted alone.
  • The accompanying media materials (without the book) also cannot be posted alone.

Books with Accompanying Non-Media Materials: NO

  • Non - MEDIA items cannot be sent by Media mail
  • Example: a book whose listing says that it requires a decoder for its proper use, or an accompanying deck of cards, or craft materials.  Such a book cannot be posted.
  • If the book listing indicates that the book comes with non-Media materials the book should not be posted
Date Posted: 1/18/2009 1:09 PM ET
Member Since: 1/19/2006
Posts: 472
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I would be a little put off by a PM asking if the book really have the accompying media, just like I'd be put off by a PM asking if the book really did meet posting standards, but that's just my opinion.

If it arrives without the media or the media doesn't work you mark the book received with problem and asked for you credit back, just like you would if you got a book that was water damaged or otherwise not postable.

meowy -
Date Posted: 1/18/2009 1:10 PM ET
Member Since: 7/26/2007
Posts: 119
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Thank you MaryMary

Amazon shows this copy comes with a cd, and the copy I got at the library yesterday has a cd.  PBS doesn't say, but the ISBNs are a match what I have on my lap and see at Amazon.  Hopefully it'll all be there :)

 

ETA:  Thank you katydid13, I was writing my orignal reply to MaryMary while you were posting.  Good advice, thank you :)



Last Edited on: 1/18/09 1:12 PM ET - Total times edited: 1
Date Posted: 1/18/2009 1:11 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You could also add an RC asking people to make sure a book has the accompanying media it's supposed to have.  Just turn the RC off for book orders that don't have media-because some people might turn you down even if their book never had anything with it but the book. 

meowy -
Date Posted: 1/18/2009 1:17 PM ET
Member Since: 7/26/2007
Posts: 119
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Ohh good idea on that too, ty mrslefty!

 

You guys are awesome, thanks so much :) 

Date Posted: 1/18/2009 8:57 PM ET
Member Since: 1/19/2006
Posts: 472
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I revise my statement about the PM, if it isn't clear from the PBS listing that there is accompanying media.  Then I think a politely wored PM saying something about having checked it out from the library and enjoyed the CD, and while the ISBN numbers are the same, you want the version with the CD, and you are just checking to make sure that a version with the CD in case the version with and without the CD haven't been given the same ISBN.

It's entirely possible that there is are versions with the CD and without that have been given the same ISBN.  Stranger things have happened.  If that is the case the poster won't even know that another verison came with a CD.  So then I think a PM isn't rude, it's just clarifying.  It's not so much are you following the rules, but are we talking about the same thing.

Date Posted: 1/19/2009 6:31 AM ET
Member Since: 10/19/2006
Posts: 136
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If the book listing indicates that the book comes with non-Media materials the book should not be posted

Why can't I post it and then just ship it First Class? I ship First Class most of the time anyway, it's usually cheaper.

Date Posted: 1/19/2009 10:48 AM ET
Member Since: 1/19/2006
Posts: 472
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You can't post it and ship it First Class, because those are the PBS rules.  If you think the rules should be different, contact the site and make the suggestion.

I suspect that the rules are written that way because PBS wanted to keep the rules simple and one of those rules is that you can alway ship media mail.  I almost never send or receive books that went out first class because they are too heavy for that to be cost effective.

Date Posted: 1/19/2009 11:43 AM ET
Member Since: 2/13/2007
Posts: 8,411
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Kate is right.  PBS wants all books to be able to be shipped the least expensive way.

Date Posted: 1/20/2009 12:30 AM ET
Member Since: 12/28/2006
Posts: 14,171
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A slightly different viewpoint.  Depends on how important the media, and if you're on a time schedule.  My daughter often orders college texts with media.  She needs them within a very short time frame and must have the media for class.  In this type of instance, I would pm the sender with a very polite note.  If for some reason the book arrived without the media, it wouldn't matter who was right or wrong, my student would be seriously behind while she attempted to replace the book (yesterday) with the proper media.  When her text arrives, her very first question is always "is the media there also?"

If time isn't a factor, by all means follow the guidelines and the transaction will probably go smoothly.  And yes, daughter has noticed that not all book listings are clear about media inclusiveness and edition number.



Last Edited on: 1/20/09 5:49 AM ET - Total times edited: 1
meowy -
Date Posted: 1/20/2009 10:55 AM ET
Member Since: 7/26/2007
Posts: 119
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Thank you katydid13!  I just saw your reply about sending a PM when the book pops up.  :)