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Topic: Bought PBS postage with wrong weight...can I fix it?

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Subject: Bought PBS postage with wrong weight...can I fix it?
Date Posted: 3/10/2010 8:44 AM ET
Member Since: 6/24/2009
Posts: 2,029
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Last night I returned from a 4-day trip and found orders for 6 books on my account.  As I happily accepted, printed wrappers and PBS postage, I must have somehow put the wrong weight in for one of the books.  I found it this morning when I was wrapping and checking the weights.  Instead of the 7 oz. First Class Mail I printed, I find I need 1 lb. Media Mail.  When I went back into the Print Wrapper screen I found there is no way to change it now.

Does anyone know if the post office will let me use the postage I've already paid for and then add the extra for Media Mail? Somehow I doubt it, but I wondered if anyone else has had this experience? If not, I guess I just lose the PBS postage I've paid for and buy Media Mail postage at the PO.

Also, just to make matters worse, on one of the other books I was using Goo Gone to remove a price sticker and accidently spilled it on the book. So now it is unpostable and the postage is already printed. :(  I might as well send it since I've already paid for the postage and then PM the requestor and let her know I'll refund her credit if she wants.

Not a very good start to the day.  Hopefully things will go better later.  We are supposed to buy a new car today.  If these things go in 3's, will something go wrong when we go to finalize the car deal?

Yikes, I'm spooking myself! 

Date Posted: 3/10/2010 8:52 AM ET
Member Since: 4/23/2007
Posts: 9,520
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You cannot  change it on PBS. I believe you can purchase additional METERED postage at the PO to add to this (at the window).

Date Posted: 3/10/2010 9:08 AM ET
Member Since: 6/29/2007
Posts: 17,439
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You can also add stamps to bring the total postage up to the right amount.

Date Posted: 3/10/2010 9:44 AM ET
Member Since: 8/23/2007
Posts: 26,510
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You can add stamps.  I've done this before when I've forgotten to add the weight for a freebie. 

I don't think you can get a refund if you print too much postage. Maybe if it's an outrageous amount. But probably not since the money goes to the post office and not PBS. 

Date Posted: 3/10/2010 10:45 AM ET
Member Since: 6/24/2009
Posts: 2,029
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Thanks for the advice folks.  Adding stamps seems like the best idea so I won't have to go to the PO.  I have a Mr. Cranky Pants at my PO and would rather not deal with him if I don't have to.


ETA:  Kudos to Connie for the CP name.  It fits him to a T.

Last Edited on: 3/10/10 10:47 AM ET - Total times edited: 1
Date Posted: 3/10/2010 10:56 AM ET
Member Since: 12/31/2009
Posts: 3,995
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You're not buying a Toyota, are you?

Date Posted: 3/10/2010 12:31 PM ET
Member Since: 1/8/2009
Posts: 2,016
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Be sure to cross out the "FIRST CLASS" on the wrapper and write "MEDIA MAIL" -- otherwise the USPS might think you still want it to go first class and in that case it would still be missing some postage.

7oz FC = 2.24

1lb MM = 2.38

add 14 cents.

If you only have 44 cents stamps, you can send a package up to 9oz first class by adding one 44c stamp.



Date Posted: 3/10/2010 1:36 PM ET
Member Since: 6/24/2009
Posts: 2,029
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You're not buying a Toyota, are you?

LOL Lisa, actually, we're trading in a 2000 Toyota Camry and a 2002 Ford Windstar and getting a 2010 Ford Flex. 

Sophia, that's great advice and sounds like the easiest thing to do, just add the 44 cent stamp. Then I won't have to mess around changing the big FCM to Media Mail.  Thanks!