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Topic: ? re Box of Books from closed / suspended accounts

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Subject: ? re Box of Books from closed / suspended accounts
Date Posted: 7/25/2010 8:12 PM ET
Member Since: 4/16/2006
Posts: 523
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I have a couple of boxes from a year ago that I mailed, but then later on the member was either suspended or closed the account. Although I lost the books, that's part of what can happen. But now, on my BOB page, these two transactions remain at the top. It's a little thing, but each time I look at my BOB page, I have to remind myself that I don't have to check these anymore.

Is there any way to remove these? I have looked & tried to cancel them, but since they've been marked mailed on both sides, and since the other people will not be marking my boxes sent as received, it appears I am doomed to see these each time I'm at this page.

Any ideas?

Thanks,

Liz

Date Posted: 7/25/2010 9:00 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I think if you contact PBS they'll remove them from you.

Date Posted: 7/25/2010 9:15 PM ET
Member Since: 8/26/2006
Posts: 9,333
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Yes, go to the bottom right corner of any page.  Under "company" you can click on "contact us" and use the Feedback option to ask them to fix it.