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Topic: Boxed set/not a boxed set

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Subject: Boxed set/not a boxed set
Date Posted: 1/6/2012 10:33 AM ET
Member Since: 7/28/2006
Posts: 122
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I found a book  Cookies (box set vecro) ISBN#1407553534.  I ordered thinking it was a couple of books together in a box cover.   The sender PMed me to say it was just the book not the boxed set.   I figured I could ask them how big the book was and if it was really small by itself I would cancel. Well they had all ready sent it out.  I  looked it up online and it was a set that had cookie cutters with it  so they were not needed to make the book work, but should the book have been listed without an isbn?  I think when I order something that is a boxed set it should be  a boxed set if it is listed that way. What do all of you think?

Date Posted: 1/6/2012 11:12 AM ET
Member Since: 8/16/2007
Posts: 15,201
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If the PBS listing says it is the boxed set, then yes it has to be the full boxed set to use the ISBN (the cookie cutters would not be required even if mentioned in the listing since they are non-media items). Listings elsewhere on the internet don't matter, it is what PBS says for that ISBN.  I am not completely certain if this would be the case of RWAP - wrong book (as in wrong version) or if it is a case of completely wrong item and it would not be marked received. I think Feedback would be in order to ask the Team what to do with it.

The listing is pretty uninformative. It does say "boxset vecro", but I can't tell from the listing if it means the book Cookies from the set or if the whole set was titled Cookies.  I would use Feedback for an official answer.

Date Posted: 1/6/2012 10:01 PM ET
Member Since: 7/28/2006
Posts: 122
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I sent a PM saying it should have been listed as a book without an isbn. This is the reply I recieved.

I replied to you three days ago and I did not hear a thing. I don't have a computer at home have to use the public library. I did list it as no box set. It only had the cookbook. It is used. I don't think you want the cookie cutters would you. This was given to me as a book and the book is brand new the person who gave it to me kept the cookie cutters. YOU got a BRAND NEW COOKBOOK AND YOUR COMPLAINING! I can't believe you didn't respond to my to my PM... I am pretty sure I listed it as the book. The whole set came with six mini cookie cutters and the card bord box. Again the person who gave me the gift gave me the brand new BOOK which I NEVER USED and you should have seen that it is brand new. She kept the cookie cutters. Besides this is a free book program not a cookie box set program.

I looked at my club communications and it says  she sent me the email at 7:28 pm and marked it mailed at 7:37 pm so I guess I should have been sitting at my desk waiting for her message.

Date Posted: 1/6/2012 11:23 PM ET
Member Since: 4/2/2010
Posts: 188
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I'd be interested to see what the PBS teams says. From the information given, the "boxed-set" consists of the cookbook, the cookie-cutters, and the box. Since neither the cookie-cutters nor the box are required to use the book, I'd say that the sender is correct--he or she is not obligated to include the non-media extras, and the receiver shouldn't expect to receive anything other than the cookbook. My opinion is based on the following rule about nonmedia items:

 

Books that originally had accompanying non-Media materials that are not required to read the book (ie, jewelry) MAY be posted.

  • The extra material does not have to be included, and if it is included, the book must not be sent using Media mail rate.
  • Since this is a used-book swap, members should not expect to receive non-Media items with their books.

 

My understanding is that posting something as a boxed set means that the poster agrees to send all the books that came with the set. In this case, it sounds like that's exactly what the sender did. It's not the sender's fault that this particular boxed set only contains one book.

 



Last Edited on: 1/6/12 11:47 PM ET - Total times edited: 1
Date Posted: 1/7/2012 12:25 AM ET
Member Since: 8/16/2007
Posts: 15,201
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 From the information given, the "boxed-set" consists of the cookbook, the cookie-cutters, and the box.

If this is the case, then the book by itself is all that is needed to be sent to be posted correctly. The cookie-cutters are not needed to be listed as they are non-media and the box to a boxed set is not required. All books and media to a set (if the listing on PBS says it is a set) are required, nothing else would be.

Date Posted: 1/7/2012 9:44 AM ET
Member Since: 7/28/2006
Posts: 122
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I would not have expected cookie cutters  to be sent. When I read cookies box set I thought a book of drop cookies , a book of bar cookies, or how ever they might split it . I dont think of a set as 1 book.   If they had pmed me to say it is only the book it came withand it is only 1 book, it doesn't have the box or cutters, and then gave me a chance to say if I still wanted it or not. Why bother sending a pm to say it is just the book and then mark it mailed 9 min later if you don't have concerns.

Date Posted: 1/7/2012 10:50 AM ET
Member Since: 8/16/2007
Posts: 15,201
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A poster really had no responsibility to PM you at all if she was sending all of the books that were included in the set. It is up to the requester to know what they are requesting. Why she sent a PM that really made no difference to the transaction, who knows, but it sounds like it she was just sending an FYI PM and she expected you to know that the set only originated with one book.

When you get the book, I would suggest doing a data edit on the listing so that it is clear what it is so that someone else isn't disappointed to find out that Cookies is really just a book titled Cookies that originated with a set of non-media items and the word "boxset" does not infer a set of multiple books.

Date Posted: 1/7/2012 2:45 PM ET
Member Since: 7/28/2006
Posts: 122
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I went  to edit it and found I don't know what I am doing. Help please.