Tell a friend about this book...
Friend's Email:
Subject: I have found a book that I think you would enjoy
|
|
Branded Customer Service The New Competitive Edge Author: Branded Customer Service breaks new ground with an assertion that brand equity is built not just through advertising and public relations, but also through the human exchange of customer service. Customer relations experts Janelle Barlow and Paul Stewart have a passion for branding and explain in practical terms how to take a defined, recognizab... more »
|