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Search - Business focused it and service excellence - 2nd edition

Business focused it and service excellence - 2nd edition
Business focused it and service excellence 2nd edition
Author: David Miller
A revolutionary, new service excellence model that creates more accurate alignment between service providers and business customers, is central to this radical re-think on service delivery. IT remains crucial to the on-going success of most businesses, and David Miller's new model helps service providers gain a clear understanding of the busines...  more »
ISBN-13: 9781902505886
ISBN-10: 1902505883
Publication Date: 5/1/2008
Pages: 196
Edition: 2nd
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Publisher: British Informatics Society Ltd
Book Type: Paperback
Members Wishing: 0
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