Skip to main content
PBS logo
 
 

Search - Calming Upset Customers (Fifty-Minute)

Calming Upset Customers (Fifty-Minute)
Calming Upset Customers - Fifty-Minute
Author: Morgan
Learn what gets customers upset, what they want, and how to calm them. Assess your calming skills and attitudes. Know why it's important to calm these customers and turn them into satisfied customers. Understand how to avoid upsetting them in the first place. Make sure to use words that defuse defensiveness, rather than make the customer eru...  more »
ISBN-13: 9780931961656
ISBN-10: 0931961653
Publication Date: 6/1989
Pages: 74
Rating:
  ?
0 stars, based on 0 rating
Publisher: Crisp Publications
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.