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Topic: If I cancel and order, do I need to repost the book?

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Matt C. (mattc) - ,
Subject: If I cancel and order, do I need to repost the book?
Date Posted: 8/17/2008 10:56 AM ET
Member Since: 8/13/2008
Posts: 3,849
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I posted a book and had it requested, then cancelled the order at the other member's request.  It does not look like the book was returned to my bookshelf.  Do I need to repost it?

Date Posted: 8/17/2008 11:08 AM ET
Member Since: 5/14/2007
Posts: 881
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Yes, you do. Was it a wish list book?



Last Edited on: 8/17/08 11:09 AM ET - Total times edited: 1
Matt C. (mattc) - ,
Date Posted: 8/17/2008 11:15 AM ET
Member Since: 8/13/2008
Posts: 3,849
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Yes...it is missing the dust jacket, so I sent a PM, and was asked to cancel the order.

As a side note, is there a way to note that a book is missing the DJ ahead of time?  I have several like this, and have just been PMing people as the orders show up to see if it makes a difference.  It's within the rules, but it seems to me people should know in advance.

Date Posted: 8/17/2008 11:19 AM ET
Member Since: 5/14/2007
Posts: 881
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The thing is is that when you repost it is going to go to the same person. They need to add an RC about dustjackets so they can skip the request and not lose their place in line.

Unfortunately there is no way to tell folk besides what you are doing. You are well within the guidelines for posting your book....what book is it anyway (out of curiousity)?

Do you have any buddies with that book on their wish list that you could post directly to?



Last Edited on: 8/17/08 11:20 AM ET - Total times edited: 1
Matt C. (mattc) - ,
Date Posted: 8/17/2008 11:30 AM ET
Member Since: 8/13/2008
Posts: 3,849
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The book is The Shadow Rising by Robert Jordan...the fourth book in the Wheel of Time series.  I'm new and only have a few buddies so far.

Edit - I see 18 people have it wish-listed...but will the same person still be next in line since I'm the one that canclled the order?



Last Edited on: 8/17/08 11:38 AM ET - Total times edited: 3
Date Posted: 8/17/2008 11:49 AM ET
Member Since: 5/14/2007
Posts: 881
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Yep. So that's why I mentioned they need to make an RC about dustjackets.

Date Posted: 8/17/2008 12:20 PM ET
Member Since: 5/10/2007
Posts: 5,526
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something else to remember is that a DJ is not required to be postable so you do not need to PM the other people about the book not having the DJ.  If it is an issue with them, they need to set up a RC.

I'd PM the person and ask them to set a RC about wanting a DJ so that you can post the book again and then say it doesn't meet their conditions and it will move to the next person. 

Date Posted: 8/17/2008 12:43 PM ET
Member Since: 4/25/2007
Posts: 11,412
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A dust jacket is NOT required to post the book, if the other member wants one they need to set the Requestor Condition that the book have one.  If they don't, you are free to send the book without PMing them first.

Matt C. (mattc) - ,
Date Posted: 8/17/2008 12:45 PM ET
Member Since: 8/13/2008
Posts: 3,849
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I feel a little out of line being so new and asking someone else to set up an RC...but I also feel kind of bad not relisting a book other people want.  So... does this PM sound polite to you guys?

"I have a small dilemma about this book...I see seventeen other people have it on their wish list.  If I repost it, it will just go back on hold for you unless you set up a requestor condition requiring the dust jacket to be present.  Obviously you are not obligated to do this, but I think it's the only way someone else who might want the book can get it."

Date Posted: 8/17/2008 1:21 PM ET
Member Since: 2/28/2007
Posts: 2,164
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You could handle this several ways.  The first is what others have suggested:  Send the person a message explaining that you want to re-post the book.  Ask them to make a temporary RC regarding dust jackets so that when you post it, you'll see the RC and reject it, therby moving your request to the next person in line and allowing the person to retain their spot on the wishlist.  (They can then disable the RC if they want to).  The second way (if they are unwilling to create an RC) is to ask them to cancel on their end when you re-post, so that your book will go to the next person in line.  The third is for you to re-post the book and have them do nothing...the request will time out after no response from them and your book will move along to the next person.  The only issue with the second and third options is that it knocks the potential recipient out of line for the book.  So, it's better for both of you if they do the first suggestion. 

 

Date Posted: 8/17/2008 1:52 PM ET
Member Since: 10/23/2005
Posts: 7,718
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Sounds perfectly reasonable to me. You may also want to ask them to let you know if and when they put the RCs in place so you can repost the book.

L. G. (L)
Date Posted: 8/17/2008 1:55 PM ET
Member Since: 9/5/2005
Posts: 12,412
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Matt, don't worry about PMing people about DJs.  If they want them, they have to put in an RC that states so.  You're making more work for yourself. :)

Date Posted: 8/17/2008 2:32 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I know the dust jackets aren't necessary to post and send books.  But like Matt, I feel badly if I'm sending something they don't want.  Are they new to PBS, too, so they might not know about setting the RC's or just unaware of how things work.  I would be afraid that I'd send it and then they would be all bent out of shape even though I did nothing wrong.  I would have no problem Pm-ing them about the RC and other options.  The possible suggestion that Matt wrote is okay although he could add all the other information - including losing their spot in line.   I may be too soft-hearted - but I hate getting into unpleasantness with other members no matter how right I might be.

Ruth

Matt C. (mattc) - ,
Date Posted: 8/17/2008 2:50 PM ET
Member Since: 8/13/2008
Posts: 3,849
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Well, the other member doesn't want to do an RC because it's not every book she's so particular about.  I reposted it, and let her know that she could either cancel the order or let it time out.  I can't think of any better ideas at present.  She is by no means a new member and apparently understands the options, so I hope there won't be any bad blood.

Ruth describes pretty much how I feel.  A few other people have posted about sending books that met guidelines and still got reported by the receiver.  I am trying to ward off any problems by being very specific about what I'm sending out (and maybe an early PM on file will help my cause, should the need ever arise).

Date Posted: 8/17/2008 3:03 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Well she's just cost herself her place in line.  Setting up an RC would only take a minute and she can turn it off for all other requests.  If she PMs you asking to cancel it again, tell her no.  She can cancel it and lose her place in line since she refused to set up the RC for that one transaction. 

If your concerned about other WL hardbacks that don't have dust jackets-I'd post them in the book bazaar and find people who want them.  Then you can just post them directly to someone who doesn't care about the jacket.  Me personally-I'd post them and then send them if there was no RC about dust jackets.  PMing just gets too complicated.  What if she hadn't responded and the mail by date came up?  What if she responds late and you've already given up and mailed the book?  Then you have to decide who cancels and the whole RC thing.  If she had read the posting guidelines and the help docs she'd know that dust jackets and pms aren't required. 

Sianeka - ,
Date Posted: 8/17/2008 3:07 PM ET
Member Since: 2/8/2007
Posts: 6,630
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I'm a big proponent of member communication, and I applaud your PMs to the member.  I also will PM someone about a missing DJ before I send the book out, even though it isn't required, even if the requestor didn't have an RC about DJs in place.  It just makes for smoother transactions and happier feelings in the long run, I believe, even though it can mean more hassle for me if they don't want it after all and I have to cancel the order and put my book at the end of the sendout line.  I'd rather have a happy recipient than have the credit, that's more important to me.

I understand why some people don't want to send out extra PMs especially since they aren't required, but I don't understand why some people are so vehemently against them that they actively discourage people from sending them out.  Not that anyone here is doing that, but I have been verbally "scolded" for promoting sending extra courtesy PMs to other members about book conditions.  (It supposedly sets up unnecessarily high expectations for members who expect the courtesy PM from every sender.  *laugh*)

Date Posted: 8/17/2008 4:18 PM ET
Member Since: 5/29/2007
Posts: 13,347
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Last Edited on: 2/5/15 4:19 PM ET - Total times edited: 2
Date Posted: 8/17/2008 6:09 PM ET
Member Since: 5/14/2007
Posts: 881
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DJ are a pain in the tush anyway. I'm sorry you have to deal with this, Matt.

Matt C. (mattc) - ,
Date Posted: 8/18/2008 7:08 AM ET
Member Since: 8/13/2008
Posts: 3,849
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Thanks to everyone for the responses.  The other member canceled her request entirely rather than add a condition, even after I mentioned there were 17 other people in line.  I am still shaking my head, but it's not my problem now.

Date Posted: 8/18/2008 7:22 AM ET
Member Since: 8/10/2005
Posts: 4,592
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Matt, you handled it correctly. This is one of the reasons why I do NOT PM people about things that are perfectly postable by PBS guidelines....ex-library books, no dust jacket, etc. If it's a wishlisted book, then YOU end up being the one stuck over a barrel...if you cancel the order, you can't repost it without it going back to the same person, and if they cancel the order, they lose their place in the WL line, which especially as a newbie would likely make you feel bad. But there's no reason for guilt on your part, not at all. It's up to the REQUESTOR to have any conditions they want met above and beyond the PBS guidelines outlined in Requestor Conditions. If they have none, post the book and send it, period.

Even if it wasn't a wishlisted book...when you PM about this stuff, I personally think people are setting up a bad precedent. Then people come to *expect* a PM about every little thing that "someone might not like." And if you don't hear back from the person by the mail-by date, then what do you do? You send the book, and a day later they respond, "Sorry, I've been out of town. No, I really don't want it without the dust jacket."  Well...uh...sorry, it's in the mail already!

It just sets up a lot of problematic situations. If people would just put their RCs in place, it saves a lot of headaches and tells the sender up front what the requesotr wants.

Welcome to PBS, by the way, Matt. My Wheel of Time hardcovers are NEVER going to leave my keeper shelf. :)

Cheryl

Date Posted: 8/18/2008 3:09 PM ET
Member Since: 7/1/2008
Posts: 2,835
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I don't have a lot of sympathy with folks who don't read the guidelines anyway. The nuances get complicated, but the basics do seem to elude people. I am a newbie, and I did the same kind of thing Matt did at first. I also started adding to my RCs and essentially restating the PBS requirements. Then I started losing books because people said I was too picky! So, now I just have one RC: no underlining/highlighting.